SAS

IT Service Desk Intern (Summer Internship)

Job Locations US-NC-Cary
Requisition ID
20019980
Category
Intern/Entry-Level
Visa Sponsorship
No
Travel Requirements
None

Overview

Germany SAS

 

 

Are you looking for something more than just an internship? SAS is making a difference in people’s lives all around the world. SAS’ intern program gives you the opportunity to help create analytics software that turns data – about customers, operations, financials, and more – into insight. In 140 countries, our customers use SAS to battle cybercrime, speed drugs to market, streamline supply chains, boost marketing and so much more. And you can do all of this in one place – our World Headquarters in Cary, NC.

 

During your summer at SAS, you’ll partner with some of the brightest minds in the world on business-critical projects, and you’ll have the opportunity to be immersed in our award-winning culture, grow your social and professional network, interact with our senior leadership, and share your contributions with the entire company.

 

Power to Know: 

 

Role Overview

The Infrastructure Service Desk is dedicated to providing seamless, 24x7 real-time support to our customers. All users at SAS are our customers, and we are committed to providing excellent customer service to our user community. 

 

Duties entail assisting with Media Management and Audit processes, customer support for restore processes, and project work including documenting/validating/updating procedures. This intern would also have the opportunity to act as Incident Coordinator, as we handle all major incidents for SAS. Our customer base would afford the intern an opportunity to interface with multiple departments at SAS and have exposure to several different operating systems and applications. 

 

Timeline

  • Summer Internship: 10-12 weeks. Starts dates for the summer intern program are May 15, 2018 or June 12, 2018.

 

What are we looking for?

University students only, please, studying Information Technology, Business, Computer Science, Computer Engineering. It must be an accredited program.

  • This is a 10-12 week internship where you will actually be a real person so you have to be able to work for all of Summer 2018.
  • Students must not be graduating prior to the beginning of the internship, and be enrolled to return to school after the internship ends.

What type of skills do we prefer?

  • Teamwork. With a dash of independence.
  • Leadership. You sit in the front row of the class.
  • GPA of 3.0 or higher. Going to class is #vital. 
  • Emails. You have to know how to write them.
  • Talking. You have to do it effectively.

 

 

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

The level of this position will be determined based on the applicant's education, skills and experience.

Resumes may be considered in the order they are received.

SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

 

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