You will serve as customer liaison and consultant on projects to assure success throughout the entire customer life cycle. You will also interact with clients/customers, staff, management, and applicable departments at SAS, leveraging domain and industry expertise, knowledge of the sales cycle, and the concept of business solution selling.
Your duties will include acting as a customer liaison, fully managing customer expectations; supporting large-scale software implmentation projects. Also included in your duties will be conducting assessments and implementation activities that require management of the SDLC process including scoping, requirements, managing assignments of team members for activities in design and development, quality assurance and user acceptance testing. Also requires working with account management teams to assist with development of proposals for software and services deals; completing risk assessments and participating in review sessions; assuming fiscal responsibility for assigned projects and ensuring that quality assurance and test plans are included; developing, communicating, and tracking all aspects of project plans with the project team; resolving conflicts between the project and other organizational units; and overseeing activities with respect to customer satisfaction, change and knowledge management, lessons learned as well as the overall summary for each engagement.
Other Key Responsibilities:
SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.SAS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received.