Application/Authentication Fraud Solutions Product Manager

Job Locations US-NC-Cary | US-NC-Charlotte | US-PA-Pittsburgh | US-NY-New York City | US-CA-San Diego
Requisition ID
Visa Sponsorship
Travel Requirements


Germany SAS



SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. 


As the Product Manager for SAS’ new Application Fraud / Synthetic Identity Solutions, you will act as the Subject Matter Expert (SME) and you will direct and manage the development of market requirements, solution vision, roadmap, messaging and competitive intelligence for this new solution at SAS.  You will also work directly with software designers and research and development to design and architect this new solution.

Your primary responsibilities in this role will include the following: Managing the creation of Market Requirements documents (MRD) for this new solution; Working directly with R&D to define features, scope and release cycles; Creation of the Solution Vision & Roadmap(s); Engage customers/prospects, and field staff for market requirements and prioritization; Contribute business and domain expertise for requirements, pricing, positioning and sales collateral strategies; Supporting product launch and rollout initiatives; Supporting customer, prospect and industry analyst engagements; Interact directly with senior leadership teams across SAS to drive this initiative.

Also included within your scope of responsibilities will be ensuring knowledge transfer of the solution to Customers, Professional Services, Marketing and Sales; evaluating contribution to overall product line portfolio and making recommendations, including new market opportunities, product retirements or buy/build/partner activities; creating Executive Briefing documents to drive decision-making process; participating in customer briefings and sales support activities at a strategic level; and reducing broad concepts and complex business strategies into structured product management plans.

We are seeking candidates with knowledge in these areas: 

          Identity Fraud (NAF, Synth ID, True Name)

  • Industry experience working in a fraud & identity, SIEM, UEBA, Compliance, Security Analytics or related cybersecurity markets.
  • Thorough knowledge of GLBA, FCRA
  • Experience at an information-based company
  • Working knowledge of Software as a Service, enterprise software platforms and applications. 
  • Experience working in cloud-based technology environments is a plus.
  • Strong technical understanding of web based solutions, XML, platforms and mobile Apps

         Merchant Fraud

  • solid understanding of card network specifications, rules and regulations
  • experience with credit card and ACH transaction monitoring
  • Thorough knowledge of PCI
  • Thorough understanding of chargeback processes, regulatory guidelines and compliance 
  • Previous e-commerce fraud prevention, investigation or retail fraud prevention experience 
  • previous e-commerce chargeback management experience 
  • Previous work analyzing E-commerce chargeback and retrieval trends


Essential Requirements 

  • Bachelor’s Degree in Business, Fraud and Financial Crime Investigation, Statistics, Computer Science, Engineering or equivalent related field(s)
  • 5+ years of experience directing and managing a Financial Crimes Compliance or Financial Intelligence Unit for a top US Financial Institution.
  • Experience combatting, detection and investigating Application and or Synthetic ID Fraud
  • Experience with one or more Enterprise Fraud Solutions either SAS, Fico or another enterprise analytics software provider
  • Experience managing/interacting with customers at technical, management and executive levels.


  • Ability to think strategically and articulate/translate product features, regulatory requirements and customer needs into user and buyer personas.
  • Ability to translate & communicate complex technical and business information to a diverse audience
  • Ability to apply customer and business needs to product management plans.


  • Experience in product management, product marketing, R&D, and/or technical sales support within the technology industry 
  • Master’s in an analytical and/or quantitative discipline


SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.


Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

The level of this position will be determined based on the applicant's education, skills and experience.

Resumes may be considered in the order they are received.

SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.




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