• Cloud Operations Engineer

    Job Locations US-NC-Cary
    Requisition ID
    Information Technology
    Visa Sponsorship
    Travel Requirements
  • Overview

    Germany SAS



    SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. Whether you're a university recruit, or an experienced professional ready for the next big challenge, SAS brings perks, passion, and the potential to grow. No limits.





    As an Information Systems Engineer on the SAS IT Cloud Operations Management team, you will have the opportunity to support the private OpenStack cloud and corporate Linux/Unix infrastructure at SAS. This position requires a diverse skill set and a continued willingness to learn new technologies for our leading-edge OpenStack environment.


    Primary Responsibilities:

    • Operational support of the SAS OpenStack infrastructure
    • Apply rolling patches to hypervisors according to documented procedures
    • Attend daily stand-up meetings with the OpenStack engineering team
    • Resolve severity 2 and 3 incidents reported by monitoring/alerting
    • Capacity planning and performance monitoring
    • Work with team of engineers to develop and maintain server infrastructure for production SAS environments, SAS R&D development teams and product build environments
    • Work closely with R&D and IT Service Management Office to assist in developing solutions that align with corporate R&D business objectives
    • Advise end users on cloud best practices
    • Be a member of an on-call rotation



    • Strong Linux systems administration and troubleshooting skills
    • OpenStack support experience
    • Knowledge of virtualization technologies such as KVM (Kernel-based Virtual Machine)
    • Knowledge of networking architecture and protocols such as TCP and UDP
    • Willing to participate in a 24/7 on-call rotation
    • Experience with system monitoring and alerting


    • Familiar with container technologies such as Docker
    • Familiar with software defined networking and storage
    • Experience with configuration tools such as Ansible and Puppet
    • Familiar with system management, monitoring, and lifecycle management
    • Familiar with RESTful API use cases
    • Experience with cloud IaaS technologies such as OpenStack, Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
    • Familiar with an interpreted programming language such as Python
    • Ability to troubleshoot moderate networking and container problems




    Additional Information:

    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.SAS is an equal opportunity employer.  All qualified  applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.


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