• Technical Enablement Academy - Associate Systems Technical Support Engineer (Austin, TX)

    Job Locations US-TX-Austin
    Requisition ID
    Visa Sponsorship
    Travel Requirements
  • Overview


    Germany SAS


    SAS believes in the whole employee experience. Meaningful work. Empowerment to make a difference that changes people’s lives. Dynamic work environments that foster innovation. And an award-winning culture that makes it all possible. We believe great ideas can come from anywhere. We build software for the world's most talented thinkers. That means we need to push boundaries daily. At SAS, you’ll be encouraged to use your imagination and constantly try new things.


    On day one, you will be a valued part of our Technical Support team.  You will collaborate with some of the best minds in Technical Support and will be mentored by people who have a passion to share their knowledge.  You will never stop learning and will be encouraged to bring your best to work every day. 


    To prepare you for this, you’ll attend a 16-week technical training program in Cary, NC. In addition to providing soft skills training, the Technical Support Academy provides training in core SAS technology areas. You’ll receive the tools necessary to enable you to provide support for enterprise-class SAS software applications and/or solutions, and at the end of the program, you will have the opportunity to achieve no less than six professional SAS certifications.



    Here’s what we’re looking for. Could this be you?

    • Passionate problem solver.
    • Deeply curious about technology and how things work.
    • Highly creative, with excellent research skills.
    • Ready to tackle difficult challenges.
    • Service-minded and able to deliver excellent customer service with confidence.
    • Willing to ask for help and share knowledge.

    Our promise to you:  You will want to run—not walk—to work every day!


    We'll expect you to have these essential qualifications:

    • Bachelors or Master’s degree in Computer Science, Computer Engineering, or a related technical field.
    • Graduating no later than May/June 2019.
    • Experience with C, Java, Python, SAS or programming in a third or fourth generation language.
    • Real passion for collaborating with colleagues to build technical solutions to solve tough problems.
    • You need to be strong in at least one of the following operating systems: Windows, UNIX or LINUX.
    • Work or academic experience in technology areas such as business application development, client/server, data warehousing, database management systems, data presentation and visualization, or web applications and services.
    • Have a real passion for software support, as demonstrated by previous internships, work experience, projects, or publications.
    • Last but not least, you need to be articulate. That means write an email with perfect spelling and grammar, be able to speak confidently and politely, and be a rock star when it comes to being able to summarize complex solutions to customers in plain, readable English.


    This position is located in our Austin, TX office.  You must be willing to relocate to the Austin area for this position.


    This is an entry-level position. If you are being considered, please note that you will need to provide a copy of your academic transcript.


    Additional Information:

    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

    SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law (PDF). Also view the supplement EEO is the Law (PDF), and the notice Pay Transparency (PDF).

    The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share with your networks