• Implementation Project Manager

    Job Locations US-NC-Cary
    Requisition ID
    Visa Sponsorship
    Travel Requirements
  • Overview

    As an Implementation Project Manager, you will serve as customer liaison on projects to assure success throughout the entire customer life cycle. You will also interact with clients/customers, staff, management, and applicable departments at SAS, leveraging domain and industry expertise, knowledge of the sales cycle, and the concept of business solution selling.


    Primary Responsibilities:


    • Fully manage customer expectations; support large-scale projects and manage smaller scale projects using win/win negotiation principles.


    Additional Responsibilities:


    • Conduct assessments, presales, and implementation activities that require matching skills with specific agendas, services, requirements, and tasks.
    • Identify and review assignments of team members for these activities, including adding domain, administration, and contracts expertise.
    • Collaborate with account management teams as needed to assist with the development of proposals for software and services deals.
    • Complete risk assessments and participate in deal review sessions.
    • Assume fiscal responsibility for projects and ensue that quality assurance and test plans are included.
    • Develop, communicate, and track all aspects of project plans with the project team.
    • Resolve conflicts between the project and other organizational units and oversee activities with respect to customer satisfaction, change and knowledge management, as well as the overall summary for each engagement.


    Essential Requirements:


    • Bachelor's degree in a business, marketing, or computer science-related field.
    • Experience in a customer-facing project management role.
    • Experience as a Project Manager in a software development environment.



    • Experience with full-cycle project management of software development projects in a hosted environment.
    • Experience working with remote resources.
    • PMP (Project Management Professional) certification.


    Additional Skills and Abilities:


    • MS Project proficiency.
    • Knowledge of Project Management Practice procedures and tools.
    • Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues.
    • Thorough domain and industry expertise, as well as an understanding of internal processes and organization.
    • Good problem-solving, organizational, and interpersonal skills.
    • Excellent written and verbal communication skills.
    • Ability to select appropriate methods to gain win/win resolutions and lead negotiations.
    • Ability to work independently and with a team.
    • Travel as business requirements dictate (approximately 25-50%).


    SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.


    Additional Information:

    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency 


    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.


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