Sr Salesforce Administrator - JMP

Job Locations US-NC-Cary HQ
Requisition ID
Visa Sponsorship
Travel Requirements

Are you a problem solver? A connector? Someone who enjoys helping others? JMP is committed to empowering scientists and engineers via our statistical discovery software. 


If this interests you, keep reading. You might just be the next person to join this dynamic, growing, and global team.


What we do:

For more than 30 years, we’ve been making JMP statistical discovery software tailored to the needs of scientists and engineers. John Sall, SAS co-founder and Executive Vice President, is also the creator of JMP. What started out as Sall’s passion project has grown -- by leaps and bounds -- into a family of statistical software products that are used worldwide in nearly every industry.


We say that great software in the right hands can change the world. We say it because we’ve seen it. We’ve seen scientists and engineers use JMP to speed new drugs to market, to design better products and processes, to figure out how to restore ecosystems. You get the idea. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before.


It’s spelled J-M-P but pronounced “jump.” You can remember us this way: JMP users don’t jump to conclusions; they spring into action.


Why JMP:
No matter what your specialty or where you are in the world, your unique contributions will make a difference.  We work to maintain a culture of camaraderie that allows the personalities of our diverse and inclusive employee base to shine through.

JMP core values include ensuring that all staff members have meaningful roles, feel connected to JMP users, connected to each other, and are positive about their futures. And our leadership believes in finding the right balance between work and life, knowing that happy and healthy people bring passion and energy to their jobs.


What you’ll do

Our team is seeking a passionate Salesforce Administrator to work alongside our highly skilled Salesforce Admin and Development team and support our rapidly growing software sales and marketing organization.


The ideal candidate should have knowledge of Agile methodology, requirements gathering and  business process re-engineering. This motivated individual will be responsible for supporting over 250 Salesforce users in an international sales and marketing organization. The right candidate is a team player who seeks to provide transformative business solutions with excellent customer service.

User Management

  • Provide day-to-day end-user support for Salesforce users.
  • Manage user profiles, roles, permission sets and assignment rules.
  • Assist with onboarding training as well as ongoing training for new or modified functionality.

Salesforce Management

  • Strong understanding of Salesforce platform with focus on Sales Cloud.
  • Respond to user-submitted cases and be able to identify, diagnose and resolve technical problems or escalate to other team members as necessary.
  • Create and customize standard and custom objects including fields, page layouts, workflow rules and validation rules.
  • Monitor and improve data quality and integrity.
  • Perform data loads.
  • Ability to customize reports, dashboards, workflows, process builder, approval processes.
  • Assist in development of Knowledge articles for consumption by Salesforce users.

Business Requirements and Project Management

  • Interact with business users across all levels of the organization.
  • Knowledge of software development methodologies, including Agile.

Education and Experience

  • Bachelor’s degree or higher.
  • 3-5 years Salesforce administration experience.
  • Salesforce Admin Certification preferred, but not required.
  • Prefer experience with tools such as Data Loader, Conga Composer, Docusign, Validity PeopleImport and Dupeblocker.
  • Detail oriented self-starter with strong written and interpersonal skills.
  • Preference for experience working in multi-national organizations.


Additional Information:

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.


Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.


In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests. 


To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

All valid SAS job openings are located on the Careers page at SAS only sends emails from verified “” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at before taking any further action.


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