Salesforce Administrator - JMP

Job Locations US-NC-Cary HQ
Requisition ID
20043116
Category
Marketing
Visa Sponsorship
No
Travel Requirements
None
Position Type
Professional

Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?” 

 

If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless. 

 

What we do  

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live. 

 

What you’ll do

Our team is seeking a passionate Salesforce Administrator to work alongside our highly skilled Salesforce Admin and Development team and support our rapidly growing software sales and marketing organization.

 

The ideal candidate should have knowledge of Agile methodology, requirements gathering and  business process re-engineering. This motivated individual will be responsible for supporting over 250 Salesforce users in an international sales and marketing organization. The right candidate is a team player who seeks to provide transformative business solutions with excellent customer service.

User Management

  • Provide day-to-day end-user support for Salesforce users.
  • Manage user profiles, roles, permission sets and assignment rules.
  • Assist with onboarding training as well as ongoing training for new or modified functionality.

Salesforce Management

  • Strong understanding of Salesforce platform with focus on Sales Cloud.
  • Respond to user-submitted cases and be able to identify, diagnose and resolve technical problems or escalate to other team members as necessary.
  • Create and customize standard and custom objects including fields, page layouts, workflow rules and validation rules.
  • Monitor and improve data quality and integrity.
  • Perform data loads.
  • Ability to customize reports, dashboards, workflows, process builder, approval processes.
  • Assist in development of Knowledge articles for consumption by Salesforce users.

Business Requirements and Project Management

  • Interact with business users across all levels of the organization.
  • Knowledge of software development methodologies, including Agile.

Education and Experience

  • Bachelor’s degree or higher.
  • 3-5 years Salesforce administration experience.
  • Salesforce Admin Certification preferred, but not required.
  • Prefer experience with tools such as Data Loader, Conga Composer, Docusign, Validity PeopleImport and Dupeblocker.
  • Detail oriented self-starter with strong written and interpersonal skills.
  • Preference for experience working in multi-national organizations.

 

Why SAS

  • We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. 
  • Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.

 

Additional Information:

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.

 

Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

 

In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests. 

 

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.

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