Sr. Sales Leader, Customer Intelligence

Job Locations US
Requisition ID
Visa Sponsorship
Travel Requirements

Are you a problem solver, explorer, and knowledge seeker – always asking “What it?”


If so, then you may be the new team member we’re looking for?  Because at SAS, your curiosity matters – whether you’re developing algorithms, solving customer experiences or accelerating digital transformation.  Curiosity is our code, and the opportunities here are endless.


What we do

We’re the industry giant in analytics and specialize in solutions for Customer Experience, Risk, Fraud, IoT and other vertical industries.  Through our software and services, we inspire customers around the world to transform data into intelligence. 



The Sr. Sales Leader (Americas - Customer Intelligence) is a newly created role and team to spearhead the growth of our Customer Intelligence Solution portfolio across US and wider Americas markets.  These solutions are pioneering a new wave of SaaS capabilities from SAS, with global software revenues increasing 50% for the last two years and receiving acclaimed review from the analyst community.  Forrester states:


“SAS is the only vendor to be a Leader in every Forrester CCCM evaluation since our inaugural report in 2008. Its latest offering — SAS Customer Intelligence 360 (CI 360) — combines modern campaign design and marketing workflows with scalable customer data management, advanced analytics, and continuous optimization capabilities to power the most demanding CCCM environments*.”


“SAS provides real-time data management and decision science workbenches that outshine competitors, and its analytics expertise also propels it ahead for planning and measurement*.”


*Source: Forrester Wave™: Cross-Channel Campaign Management (EMSS Modules), Q2 2021


This leadership position will be responsible for building a team to accelerate pipeline generation and revenue growth.  The ideal candidate would have a good balance of sales acumen, customer-centric focus, knowledge of the MarTech competitive landscape and a history of building and developing high-achieving sales teams.

Primary Responsibilities:

Responsible for achievement of total software revenue target and management business objectives (MBOs)

Responsible for planning and execution of all related activities needed to generate and drive demand for the next generation of SAS Customer Intelligence SaaS applications.

Plans and implements growth plans for software, consulting services, and education services.

Directs management of CI sales specialists and sales support activities for staff members to implement growth plans and sales activities.

Develop and implement marketing, sales and business development plans to exceed target levels.

Generate new business through strategic-based selling and managing relationships with key customers.

Assigns appropriate sales goals and assignments to sales staff; determines optimal utilization of staff and resources to achieve sales goals.

Responsible for communication with sales management team to coordinate account strategies.

Responsible for hiring, directing and evaluating staff.

Works in conjunction with the Strategic Pricing Group to negotiate contracts and bids.

Formulate business plan to support the business development process.

Determines equitable sales assignments.

Responsible for timely and accurate forecasting (PTG) of software, consulting services, and education services.

Ensures team alignment toward BASE sales approach and utilization of Orion, Account Plans and Opportunity Plan development.

Additional Responsibilities:

May work directly with Marketing to plan and implement seminar strategies and/or mail campaigns.

Analyzes and evaluates territory sales plans and practices to maximize revenue and minimize product cancellations.

Analyzes and implements company sales initiatives at the regional or national industry level and develops short, and long term, plans to address industry and competitor trends.

Knowledge of advanced selling methodologies and practices.

Sought by Customer Executives as a trusted advisor to solve complex business problems.

Knowledge, Skills and Abilities:

Passion for MarTech and knowledge of the competitive MarTech landscape

Demonstrated management skills in a sales organization.

Ability to negotiate and influence others.

Ability to manage, negotiate, and close multiple complex sales opportunities that may be international in scope.

Demonstrated ability to effectively allocate regional resources to meet sales objectives.

Experience working with sales development and sales to deliver results.

Demonstrated understanding of strategic sales techniques and principles, specifically in the hardware and software industry, as well as selling to Fortune 500 companies and/or large governmental institutions.

Demonstrated knowledge of at least three industries and/or market segments.

Strong oral communication skills; demonstrated project leadership skills.

Ability to work and learn independently; demonstrated ability to interact productively with all levels of staff.

Ability to travel.

Additional information



SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Equal Employment Opportunity is the Law. Also view the supplementEEO is the Law, and the Pay Transparency notice. 


Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. 


In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.


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