Technical Communications Strategist Intern (Year-Round - Masters/PhD) 

Nice to meet you!

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

What you’ll do  

Looking for *that* internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our award-winning internship program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the summer.   

The Customer Communications functions supports a wide range of customer-facing divisions at SAS, helping the organization better inform and engage with users and administrators throughout the customer lifecycle. This function resides within the Communications team at SAS, which includes core outreach functions at SAS such as social media, media relations, internal communication, external communications and thought leadership.   

As an intern, you might be: 

• Collaborate with a cross-functional team of SAS subject matter experts to execute a content strategy for post-sale adoption and retention content targeted at the SAS customer base. 
• Use Generative AI tools to create high-quality content templates that guide content owners in producing new material aligned with the content strategy. 
• Assist in the creation and management of user information, including posts, videos, tutorials, and other documentation that helps SAS users with deployment and adoption tasks. 
• Collaborate with communications team members to extend an existing Generative AI strategy to allow for increased use across the department. 
• Work closely with software developers, product managers, and other stakeholders to ensure content accuracy and relevance. 
• Train a Generative AI tool to write SAS customer stories using existing source material 
• Use Generative AI to take cornerstone or foundational content and break it into digestible pieces, including blogs, infographics and other content. 

Required Qualifications

• Students currently pursuing an Master's degree or Phd in Communications, Computer Science, Artificial Intelligence or related field
• Work Hours: Available to work 15-20 hours per week during the academic year and full-time hours during the summer of 2025.   
• You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
• Strong communication skills – both written and verbal.
• Leadership abilities. Your past experiences demonstrate you’ll take initiative and go above and beyond the call of duty.
• You’re interested in the future of Analytics and embrace technology.
• You’re a college student enrolled in an accredited program, not graduating prior to December 2025.

Preferrred Qualifications

• Familiarity with prompt engineering in Generative AI tools preferred. 
• Excellent written and verbal communication skills. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Strong analytical and problem-solving skills. 
• Familiarity with enterprise software and its deployment processes is a plus. 

Internship dates: This is a year-round internship position that will start in January 2025 and continue on through the summer working full-time. 

Location 

• Cary HQ/Hybrid or Remote

Perks of the job  

• Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives! 
• Free SAS programming training and certification.   
• At SAS, the Future of Work is whatever you want it to be. Want to work remotely? That’s cool. Prefer a mix of sweatpants and in-person collaboration? That’s great, too.  
• Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive.  This includes an on-site and remote Work/Life Center staffed by master’s level Social Workers and an Employee Assistance Program.
• We work hard, but we like to play hard, too. Enjoy hackathons, social events and other opportunities to connect + engage.  

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

Pay Transparency: The hourly rate for SAS internships is determined by the applicant’s year in school and the position they are hired into. Hourly rates range from $15 – $31 for associate’s/bachelor’s level positions and $29 - $49/hour for master’s/Ph. D positions. Internship roles are not eligible for bonus. 

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