Technical Editor (Emerging Careers) - Hybrid | Cary, NC
Nice to meet you!
We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
The Documentation team is looking for a Technical Editor (Emerging Careers) to perform edits on customer-facing documentation and to coordinate the editing, testing, and publishing phases. Our team works closely with writers and other project stakeholders throughout the company to contribute to overall quality and customer satisfaction with SAS content. If you are passionate about making the ambiguous clear, enjoy working with a team to get customers the information they need, and thrive in a dynamic, fast-paced environment, this role might be for you!
As a Technical Editor (Emerging Careers), you will:
- Perform policy edits and copyedits, applying corporate style guidelines, writing guidelines, and Global English guidelines consistently and effectively to customer-facing deliverables (product documentation, embedded user assistance, how-to videos, technical papers, and so on).
- Test online documentation to meet quality standards; evaluate the scope and necessity of fixes; retest to verify fixes as necessary.
- Serve as a project leader for the editing, testing, and publishing phases of documentation for assigned product areas. Manage projects using applicable tools and reporting procedures. Collaborate with writers and other project stakeholders to produce quality deliverables on time.
- Apply knowledge of markup languages (e.g., XML and HTML) as needed, demonstrating proficiency with all relevant tools in the publishing environment.
- Apply topic content models and document type models. Work with writers during the planning and writing stages to develop and organize context.
- Participate in reviews of user interface text and software messages as needed.
- Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.
Required Qualifications
- 2 years of experience copyediting technical, scientific, or computer software documentation, including one year of experience leading documentation projects through a publishing production process.
- Bachelor’s degree in a communications field or a technical or quantitative field.
- Demonstrated ability to follow corporate style, standards, group processes and procedures.
- Ability to work effectively under deadline pressure and to function as a project leader to coordinate the editing, testing, and publishing phases of documentation projects.
- Ability to work with writers to plan strategies and schedules for edits.
- Ability to work with and to test online documentation.
- Has technical knowledge sufficient to test documentation in all delivery systems.
- Must be located in or around the Cary, NC area.
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
Preferred qualifications
- Knowledge of the lexicon and interfaces for one or more SAS products or solutions.
- Good interpersonal, communication, organizational, and time-management skills.
- Mastery of grammar, spelling, punctuation, and usage.
- Ability to use publishing software tools effectively.
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans.
- Medical plan options include...
- PPO with low annual deductible and copays.
- HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
- Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
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