Senior Technical Trainer- Education - Hybrid, Cary, North Carolina
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About the job
As an EVAAS Sr. Educator Support Specialist, your primary role will be to provide effective and engaging training for teachers, administrators, and others who use EVAAS reporting. In this role, you will work with other educator support specialists to assess customers’ training needs, develop EVAAS course offerings, create training materials, and deliver training for end users. You will regularly interact with cross-functional teams within EVAAS and use K-12 expertise and training skills to inform the EVAAS development and production process that enhances our reporting for educator use.
As a Senior Technical Trainer, your responsibilities will include:
- Collaborating with a fun and dynamic team of former K-12 educators to vision, plan, create, and deliver impactful training events both virtually and in-person
- Building relationships with your team and clients to earn their trust and confidence in your work and ideas
- Creating role-based training sessions that teach purposeful use of data within the K-12 setting
- Delivering hands-on, activity-based training sessions for customers/users that are highly engaging and technically informative
- Writing, designing, and editing training materials and documents
- Using multiple training platforms, including face-to-face sessions, live virtual webinars, digital on-demand learning, and video recordings
- Participating in continuous improvement processes
- Traveling as required for on-site training events
- Ensuring all applicable security policies and processes are followed to support the organization's secure software development goals
- Embracing curiosity, passion, authenticity and accountability. These are our values and influence everything we do
Required qualifications
- Bachelor’s degree or higher in an education-related field
- At least 8 or more years of experience in K-12 education working as an administrator, teacher leader, or other role that uses data to inform practice
- Positive and energetic collaborator for productivity, accuracy, and efficiency
- Attentiveness to details and giving and receiving feedback to inform our work and make our training deliveries better
- Excellent training and facilitation skills, including developing and delivering highly engaging sessions
- Creative energy bringing new ideas, experiences, and cultural awareness promoting inclusiveness and respect for all
- Using technology platforms such as Teams, Zoom, or an equivalent to facilitate learning
- Ability to follow processes for effective and efficient documentation of training events
- Thorough education industry expertise
- Impeccable written and verbal communication skills
- Good problem-solving, organizational, and interpersonal skills
- Ability to work independently and with a team
- Ability to travel: 10- 25% travel requirement on average
- MS Office Suite with an emphasis on MS PowerPoint expertise
- Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
Additional competencies, knowledge and skills
- Experience using EVAAS in K-12 educational practice
- Applied Learning: Assimilating and applying new job-related information in a timely manner
- Building Customer Loyalty: Meeting and exceeding internal team or external customer expectations while cultivating relationships that secure commitment and trust
- Coaching: Engaging an individual in developing specific behaviors, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities
World-class benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans.
- Medical plan options include:
- PPO with low annual deductible and copays.
- HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
- Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
- An industry-leading 401k plan.
- Tuition Assistance Program and programs and resources to support your development
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
You are welcome here.
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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