Search Results

Use the search options below

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 4 of 7

Job Locations US-WI | US
We’re looking for a Sr. Account Executive to join our US Manufacturing Team, focused on selling AI, ML and Analytic solutions to a set of large, named Automotive accounts.   We’re seeking someone who is customer-obsessed and ready to walk into a room backed by 40+ years of analytics innovation. We need someone who is passionate about building authentic relationships with our prospective and current automotive manufacturing accounts. We’re seeking a problem-solver, disruptor, and someone who is ready to drive sales of our software products, solutions and services.    What you’ll do - Structure large, transformative deals that bring together SAS technologies and services with Cloud, SI and ISV partner-based capabilities to drive business value for both the customer and SAS. - Develop and manage existing CXO relationships and work with their teams to uncover sales or partnership opportunities within named accounts. - Manage the selling process, developing account and opportunity plans, and orchestrating engagement of v-team resources. - Sell software, solutions and services to current and prospective customers; work with v-team members to acquire, grow and retain named customers. - Work with v-team to create and finalize contracts and set time schedules for deployment. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities. - Perform other duties, as assigned. - Travel 50% and/or as business needs require. - Locations: Central US preferred; US also considered. What we’re looking for - Curiosity, passion, accountability, and authenticity. These are our values and influence everything we do. - Bachelor’s degree in Business, Marketing, MIS, Manufacturing, CPG, or another relevant field. - At least 10 years of experience in sales, marketing, or technical support of computer software solutions. - Evidence of having created and managed large, transformative software deals. - Excellent relationship building skills. - Able to rapidly learn new products and technologies. - Ability to distill complex technical concepts into compelling business value propositions. - Driven to consistently exceed goals. - Excellent financial acumen Other knowledge, skills, and abilities needed - Good written, verbal, and interpersonal communications skills, good organizational skills. - Have mastered basic sales techniques. - Understand buying influences and cycles of software and hardware. - Work well on your own and as part of a team. - Accurately evaluate a territory and develop a strong sales plan. - Connect technical and business concepts to SAS’ products and customer needs. Equivalency: - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience. Why SAS - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparencynotice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn    
Requisition ID
20043278
Position Type
Professional
Job Locations US-NC-Cary HQ
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do - Extract Monthly sales and purchasing reports from the ERP system - Research and document statutory requirements - Prepare monthly sales & use tax returns - Prepare monthly unclaimed property returns - Intelligent and curious handling of functions with a view towards contributing to systems and process improvement - Participate in development and maintenance of global ERP tax function   What we’re looking for - You have a bachelor’s degree in Finance or a related field. - Experience, aptitude, and core qualities will be strongly considered regardless of paper certifications. - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.   The nice to haves   - A combination of responsible process handling with curious, smart evaluation of processes - Ability to make recommendations for process development and improvement   Other knowledge, skills, and abilities - Organized, dependable, comfortable with numbers, critical thinker, good communicator, innovator.   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
20043393
Position Type
Professional
Job Locations US-NC-Cary HQ
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”  If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.    What you’ll do As an Implementation Project Manager, you will be a customer liaison and consultant on projects to assure success throughout the entire customer life cycle. You will also interact with external clients/customers, staff, management, and applicable departments at SAS. Primary Responsibilities: - Act as a customer liaison, manage customer expectations; manage large-scale projects using win/win negotiation principles. - Conduct assessments, presales, and implementation activities that require matching skills with specific agendas, services, requirements, and tasks. - Identify and review assignments of team members for these activities, including adding domain, administration, and contracts expertise. - Work with account management teams as needed to assist with development of proposals for software and services deals. - Complete risk assessments and participate in deal review sessions. - Assume fiscal responsibility for projects and ensure that quality assurance and test plans are included. - Develop, communicate, and track all aspects of project plans with the project team. - Resolve conflicts between the project and other organizational units. - Oversee activities with respect to customer satisfaction, change and knowledge management, as well as the overall summary for each engagement. Additional Responsibilities: - Perform analysis of business and user needs, document requirements, determine a strategy and develop a plan/proposal for delivery of the project which leads to a client's adoption and improved efficiency or effectiveness. - Advise clients on solution adoption and integration into business processes based on a solid understanding of client businesses, industries, regulatory environments, and markets. - Drive success while overcoming barriers and satisfying staff, management, and stakeholder commitments. - Facilitate client/customer steering committees related to the broader aspects of the program/project being implemented. - Resolve issues between the project and other organizational units in a satisfactory manner, engaging management as necessary. - Communicate project goals to those outside the project and engage management or leadership in other units as needed to ensure customer success. - Assure overall customer satisfaction through determination and attainment of project success criteria, engagement and discussions with customers and leadership. - Build relationships with clients that characterize partnership, cooperation and trust. Requirements: - Consulting, project, or program management experience. - Bachelor's degree in a business, marketing, or computer science-related field. - 5+ years of experience in external, customer-facing project management role. - Experience as a Project Manager in a software development environment. - Current PMP certification is preferred. - Prior government experience is highly preferred.   - Location: Cary, NC HQ only. Additional Skills and Abilities: - MS Project proficiency. - Knowledge of Project Management practice procedures and tools. - Strong leadership, project management, communication, and facilitation skills (including meeting content/agenda and proactive/creative management of issues). - Good problem-solving, organizational, and interpersonal skills. - Excellent written and verbal communication skills. - Excellent analytical and creative problem-solving skills. - Ability to understand and translate complex technical and business information to internal/external audiences. - Travel as business needs dictate (up to 25%). Preferences: - Experience with full-cycle project management of software development projects in a hosted environment. - Understanding of the software development life cycle. Education and Experience - Bachelor's degree preferably in Business, Marketing, or Computer Science. - Requires a minimum of five years of project management experience including applications development projects or adequate services experiences from other areas Equivalency: - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience. Why SAS - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests. 
Requisition ID
2021-25523
Position Type
Professional
Job Locations US-NC-Cary HQ
Sr. Network Engineer    The Senior Information Systems Engineer on the LAN team is responsible for all aspects of the wired networks on the SAS Cary campus and hosting locations, including data centers and campus offices.  The team is responsible for the routing, switching, load balancing and security functions within the network. The engineer performs long-range planning for associated networks, fulfills network requests/changes, responds to incidents, provides documentation and training for other staff, and follows change management procedures of SAS.   Location: Cary, NC and Surrounding Areas   Major Responsibilities: - Assists with the planning, design, setup, and troubleshooting of such items as local area networks (LANs), firewall security policy and VPN connections. - Performs capacity planning, forecasting/trending, hardware configuration and installation of such items as routers, switches, firewalls and load balancers. - Produces and maintains current documentation for areas of responsibility. - Participates in 24x7 oncall rotation for critical networks. - Participates in maintenance windows after hours and Saturdays, as required. - Interacts with customers to develop requirements and initiate and/or implement technology solutions to meet customer requirements. - Maintains an awareness of and researches new technologies as they relate to the delivery of communication services. - Assists with the automation of common tasks Essential - Bachelor's degree in Computer Science or other quantitative degree - 7 years experience supporting enterprise data center networks - 7 years experience with TCP/IP and WAN/LAN networking - Experience with designing highly available data center networks - Programming experience with at least one language Equivalent Essential - Associates degree in the same fields plus 9 years of stated essential qualifications ~ OR ~ - High school diploma (GED) plus 11 years of stated essential qualifications Additional - Demonstrated ability to prioritize and deliver on multiple projects simultaneously - Self-motivated and customer service focused - Excellent technical understanding of TCP/IP and general networking - Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues - Ability to manage projects and interface with employees of varying skill sets in a high-pressure environment - Strong verbal, written and interpersonal communication skills; strong problem solving skills Preferences - Experience with Arista and Cisco Nexus/Catalyst switches - Experience with Microsoft Azure networking - Experience with F5 LTM/DNS load balancers - Experience with BGP EVPN networks - Knowledge of EIGRP and BGP routing protocols - Experience with automation for network management and deployment - Python programming experience - Experience with networking for virtualized server environments Equivalency: - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience.   Why SAS - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.     Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn       All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.    
Requisition ID
20043318
Position Type
Professional
Job Locations BR-São Paulo
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do We are seeking a Technical Architect in the Brazil / Latin America region.  You will engage our hosted and remotely managed customers in architecting analytics solutions that deliver on the promise of turning data into insight.  Relating customer requirements to your experience on the topics of hosting efficiency, remote management, operational excellence, security, and reliability all contribute to better cloud architecture design.  Careful consideration of these best practices raises the likelihood of successful customer outcomes.  Guiding and empowering anyone at SAS to architect for delivery and transition to Managed Application Services is at the core of your work.   You will possess the ability to build confidence and trust through excellent communications, consulting, and presentation skills.  As a member of a global and highly experienced team, you will get the opportunity to develop and enhance your skills and abilities, and to contribute knowledge and ideas that increase customer satisfaction, profitability, and efficiencies in line with the SAS values and business plan.   Responsibilities: - Produce detailed solution architectures to be implemented in our supported hosting locations. - Work across multiple teams in Sales, R&D, and Cloud and Information Services to assess hosting architecture requirements. - Evaluate popular SAS solution categories, collect their workload requirements, and produce generalized hosting standards. - Communicate recommendations regarding hardware selection, networking requirements, and storage sizing to business stakeholders.  - Assist in scoping and defining work efforts, resource plans, and estimating cost on projects. - Interact with Technical Support to verify and discuss issues around specific architectures at client sites. - Participate in ongoing training to stay current on the best practices in SAS architecture.   What we’re looking for:   Requirements: - Bachelor's degree, preferably in computer science, engineering or similar. - Three to five years of technical consulting, system administration, or technical architecture experience. - Experience architecting for public cloud delivery. - Ability to compile project artifacts such as requirements and design documentation as well as estimate project effort and durations. - Excellent written and verbal communication in English, Spanish desired. - Travel: as business requirements dictate (when business travel resumes) - Location: Latin America region. Brazil preferred.   The nice to haves: - Knowledge of SAS technology. - Expertise in container and orchestration technologies. - Understanding of clustered or distributed filesystems.   Equivalency: - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience. Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. MASJOBS
Requisition ID
20043320
Position Type
Professional
Job Locations US-NC-Cary HQ
IT Service Desk Specialist - Third Shift (12am - 8am)  Location: Cary, NC area    Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do As an IT Service Desk Specialist and a member of the Service Desk at SAS, you will be responsible for providing first level IT support for the SAS global Information Technology infrastructure. The IT Service Desk Specialist will serve as the initial point of contact to SAS employees on a variety of operating systems, business applications, software, and hardware. You will be involved first hand in providing an exceptional customer service experience through effective problem, incident, change, asset, and access management.   You will: - Provide exceptional technical support via phone, chat, and email support channels for internal SAS employees in a 24X7 Global Support environment - Monitor all Mission Critical and Enterprise Critical Systems that comprise SAS’ infrastructure - Identify potential system degradation and escalate to appropriate support teams to avoid or minimize the interruption of services - Respond to data center facility incidents to maintain high availability of data center resources - Effectively diagnose, troubleshoot, and resolve issues utilizing excellent customer service skills and problem-solving skills - Accurately assess and record incidents using ServiceNow, JIRA, and custom ticketing systems to ensure timely resolution and customer satisfaction - Communicate with vendors or support teams to accurately record details of incidents using incident management software. - Ensure incidents are resolved or escalated in accordance with SAS’ Incident Management Standard - Assist with installation and modification of software and hardware products that comprise SAS infratructure - Maintains accurate asset management information in the CMDB - Create and maintain internal documentation - Handle additional customer support related duties, as needed What we’re looking for - Formal training or coursework in an IT related field; Associates degree in an IT related field is preferred. - One year of experience in service management at an IT Service Desk or related field - Functional knowledge of Microsoft Windows operating systems - Ability to lift 50 lbs. - Valid North Carolina Driver’s License - Excellent customer service skills - Strong analytical and problem solving - Strong written, verbal, and interpersonal communication skills - Ability to work nights and weekends and holidays - Ability to work effectively in teams and individually - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. The nice to haves - Associate degree in an IT related field is preferred - ITIL Foundation Certified - Experience with ServiceNow - Basic knowledge of Windows and Linux operating systems - Knowledge of VMware - Ability to work in a strong team environment as well as independently Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn    
Requisition ID
20043317
Position Type
Professional
Job Locations US-NC-Cary HQ
  What we do      We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.     Do you enjoy problem solving? Do you have experience building a sales pipeline from scratch? Are you passionate about prospecting? As an Associate Inside Sales Representative on our Sales Development team, you’ll help our customers solve complex business issues with our world class analytics.   SAS is seeking a talented go-getter to prospect to new clients and qualify opportunities. In this role, you’ll be responsible for generating new business, following up and qualifying sales leads, and creating value propositions for our potential customers. If you have a proven track record in a hunter territory and experience prospecting technology solutions, you might be a great fit for our growing sales development team.   What you’ll do - Generate qualified opportunities through prospecting and cold-calling within a territory  - Fulfill a wide range of requests for information from prospective customers - Qualify opportunities thoroughly and accurately forecast timeframes to close business  - Maintain a focus on incremental sales of SAS software to prospective customers  - Participate in the development/execution of strategic territory and account plans  - Use social media to help generate leads and build a pipeline  - Establish relationships with varying levels of buyers within prospective accounts  - Establish credibility by understanding business needs  - Refine and continuously improve prospecting and sales techniques What we’re looking for - A Bachelor's degree in a quantitative or business-related field  - Experience prospecting new business with proven results  - Experience in sales or marketing of computer software or hardware solutions (including related training products and services)  - A work location of Cary, NC Nice to haves - Experience using Social Media to generate new business - Understanding of sales process and methodology including the different stages in a sales cycle  - Proven track record in hunter territory in an inside sales role  - Knowledge of hardware and software acquisition cycles and buying influences  - Superior communication skills  - Ability to quickly establish and build relationships with customers  - Capable of communicating technical and business concepts via phone and relating them to SAS system applications and user needs  - Ability to analyze and evaluate territory dynamics, develop a sales plan.  - Capable of understanding and leveraging industry/market trends and basic business/finance concepts  - Good organizational and time-management skills  - Capable of working independently or as part of a team in a fast-paced, high-volume sales environment  - Ability to travel occasionally Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. For more information on US Equal Employment Opportunity, read more here: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.     Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.     All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.    In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.
Requisition ID
20043167
Position Type
Early Career
Job Locations US-NC-Cary HQ
  Do you enjoy problem solving? Do you have experience building a sales pipeline? Do you want to be part of a company where your sales skills can make a global impact through truly meaningful work? Join SAS as a Sr Associate Inside Sales Account Representative and you'll help our customers solve complex business issues with our world class analytics! Our Inside Sales team is hiring master communicators who understand the value of a consultative sales approach to uncover the needs of new and existing customers. As an Inside Sales Account Representative at SAS,   What you'll do - Maintain a focus on incremental sales of SAS software to current and prospective customers  - Grow existing customer base in a territory  - Use Social Media as a means to help generate leads and build a pipeline  - Participate in the development/execution of strategic territory and account plans  - Fulfill a wide range of requests for information from current and prospective customers, and qualifying level of opportunity and appropriate sales channel required  - Generate incremental revenue through prospecting and cold-calling within a territory  - Qualify opportunities thoroughly, and accurately forecasting timeframes to close business  - Establish relationships with varying levels of buyers within accounts  - Establish credibility by understanding business needs  - Prepare standard quotations and proposal information as needed  - Work with other SAS departments to create and finalize contracts and sales fulfillment requirements  - Develop an understanding of company pricing and licensing procedures  - Refine and continuously improve prospecting and sales techniques What we're looking for - A Bachelor's degree in a quantitative or business-related field  - At least two years of experience in sales or marketing of computer software or hardware solutions  - Experience using Social Media to generate new business  - Cold calling experience - A work location of Cary, NC Other knowledge, skills and abilities required - Understanding of sales process and methodology including the different stages in a sales cycle  - Knowledge of hardware and software acquisition cycles and buying influences  - Superior communication skills  - Ability to communicate technical and business concepts via phone and relating them to SAS system applications and user needs  - Ability to analyze and evaluate territory dynamics, develop a sales plan, and accurately forecast sales  - Experience understanding and leveraging industry/market trends and basic business/finance concepts  - Good organizational and time-management skills  - Ability to work independently or as part of a team in a fast-paced, high-volume sales environment Why SAS - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live. - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.      Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.     In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.    
Requisition ID
20043180
Position Type
Professional
Job Locations US-NC-Cary HQ
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   Location: Cary, NC and Surrounding Areas   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do    As an Enterprise Business Analyst on our CIS Enterprise Technologies team, you will join a group of dynamic and motivated IT professionals who ensure that SAS business technology solutions support the needs of back office operations today while constantly evolving for the future. In your role, you will perform business and systems analysis with a primary focus on the continued globalization of SAS Finance systems and processes, including the rollout of Oracle Fusion as our global ERP system.   You will: - Work closely with Finance to define Tax, Statutory, Legal, and Language requirements in preparation for rollout of Oracle Fusion in Europe, Asia Pacific, and Latin America. - Identify global system enhancements based on strategic and tactical business needs, external research and alignment with overall enterprise architecture and the application product owner. - Lead business requirements gathering for in-house developed solutions, 3rd party products and associated integrations. - Partner with development teams to ensure the development and delivery of targeted technology solutions. - Drive business transformation through process, data, and system changes. - Maintain knowledge of assigned business areas, their processes, data, and systems, including industry best practices for the business function. - Lead small project efforts end-to-end, as requested   What we’re looking for - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do. - Experience with Finance systems and core capabilities of a Finance organization. - Excellent oral and written communication skills, including the ability to speak at an appropriate technical and business level for the audience and prepare written proposals and recommendations. - Proven ability to build and manage relationships effectively.  - Strong organizational and prioritization skills; ability to handle multiple workstreams/demands simultaneously while adapting to constantly changing requirements. - Ability to conceptualize client needs and translate them into requirements and proposed solution   The nice to haves   - Experience with implementing a global ERP system. - Deep knowledge in the areas of Order to Cash, Procure to Pay, Projects to Close, Record to Report, and Revenue Management. - Familiarity with Oracle Fusion ERP. - Experience with user story writing and collaboration tools, such as JIRA and Confluence   Other knowledge, skills, and abilities - Ability to resolve problems independently and escalate appropriately - Ability to work both independently and as a team - Provide train the trainer services for the conversion and implementation of new systems. - Contribute to the overall business and enterprise architecture, specific to finance systems and data - Use a variety of techniques to capture business requirements and represent the business/technical process (Agile Methodology, Business Architecture, Service Design, Capability Mapping, Customer Journey Mapping, UX Design, Data Modeling, Gap Analysis, etc.).     Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring   #LI-TP1   SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
20042842
Position Type
Professional
Job Locations US-NC-Cary HQ
Implementation Project Manager Summary: This role will Serve as a customer liaison on Cloud Services projects to assure success throughout the cloud build and configuration phases of the project. You will Interact with clients/customers, staff, Group Managers, and applicable departments at SAS. In addition, you will leverage domain and industry expertise, as well as understand the sales cycle and the concept of business solution selling.   Location: Cary, NC and Surrounding Areas Primary Responsibilities: - Assumes fiscal responsibility for the portions of the projects managed, including managing budget, expense management, timely invoicing, receivables tracking and monitoring /managing subcontractor expenses as applicable. - Identifies, documents and escalates any performance issues and skills deficiencies of members of the project team to the appropriate management team. - Manages assigned projects against key business targets and time-to-value (KPI) indicators to help ensure high quality and high customer satisfaction - Prepares sample or high-level project plans to satisfy customer requirements to close deals, identify potential implementation options and provide recommendations on implementation approaches. - Participates in deal review sessions with account teams and senior management. - Completes risk assessment documents for projects, meeting articulated criteria (sizeable financial concerns, heavy use of subcontractors, implementation of new solutions, etc.) - Understands win/win negotiation principles. - May support Senior Project Managers or Program Managers on large projects and may independently manage small to medium scale projects. - Manages internal or external customer expectations fully and acts as customer liaison. - Manages SAS Cloud implementation projects throughout the project life cycle. - Communicates the role of the project manager to the project team and internal or external client(s) by outlining authority, decision and communications chains. - Identifies and matches skills of project team members with the implementation requirements and tasks, including subcontractors if required, and verifies that team members know and understand their assignments. - Leverages methodologies, enablers and best practices to accelerate project delivery. - Ensures quality assurance and test plans are developed for the project. - Maintains an accurate project plan, adheres to deadlines and communicates weekly project status reports, issues, alerts, signoffs and closure to the team, management and the customer. - Forecasts revenue and resource requirements for the duration of the project. - Follows established change management procedures should project plans or schedules be adjusted. - Ensures project designs and specifications provide a reliable blueprint for implementation. - Builds relationships with clients that characterize partnership, cooperation and trust. - Provides leadership and drives customer success while overcoming barriers and satisfying staff, management and stakeholder commitments. - Resolves any conflict between the project and other organizational units in a satisfactory manner, including engaging management as necessary. - Communicates project goals to those outside the project and engages management or leadership in other units as needed to ensure customer success. - Completes engagement/project summary, project closeout procedures and skills inventory updates, when applicable, at end of project. - Assures overall customer satisfaction through project health checks, surveys and Delivery Excellence agreements according the the governing Project Management Methodology. - Oversees knowledge management activities of the delivery team using knowledge server or comparable tool. - Performs other duties, as assigned Additional Responsibilities: - Detects and describes the customer’s business needs; obtains confirmation from customer. - Manages multiple small to medium scale projects independently. - Builds a business case which enables win/win negotiations. Knowledge, Skills and Abilities: - Project Management Professional (PMP) certification preferred. - Knowledge of Project Management Practice procedures and tools. - Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues. - Very good domain and industry expertise as well as an understanding of SAS internal processes and organization. - Very good problem-solving, organizational, written, oral, and interpersonal communication skills. - Ability to work independently and with a team. - Travel as business requirements dictate at management discretion. Education & Experience: Bachelor's degree preferably in Business, Marketing, or Computer Science. Typically requires a minimum of five years of project management experience including applications development projects or adequate services experiences from other areas   Equivalency: - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience.   Why SAS - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.     Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn       All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. MASJOBS  
Requisition ID
20043240
Position Type
Professional
Job Locations US-NC-Cary HQ | US-NC-Charlotte | US-GA-Atlanta | US-VA | US-TX | US-WI | US-MI
We are seeking a Sr Cloud Business Development Manager who will be responsible for developing and managing the relationship between SAS and current or prospective customers by establishing and cultivating relationships with key individuals at target companies.  In this role, you will manage a varied portfolio of cloud, and hosting services opportunity assignments, forecast revenue and identify resource requirements for proposed services engagements. You will lead sales efforts for cloud and hosting services including development and delivery approaches for different industry solutions. As a Cloud Business Development Manager, you will develop and maintain relationships with sales staff, customers, internal and external stakeholders to ensure successful positioning of consulting services with a consistent message communicated to our customers and/or business partners.   Primary Responsibilities: - In coordination with Sales teams, leverage methodologies and best practices to develop proposals, value propositions, pricing estimates and participates in contract negotiations for Cloud or Managed Services Offerings (Hosted and Remote) engagements from inception through the start of delivery for new and upgraded offerings and services. - Works with the account team to proactively develop cloud services sales strategies to also drive software independent cloud revenue in support of software renewal and expansion. - Establish ongoing, strong customer and SW Sales channel relationships to manage expectations and support long term partnerships to drive a roadmap of cloud opportunities, ensuring a consistent, cohesive and comprehensive message to SAS customers. - Establish strong relationships with internal SAS stakeholders including Delivery, IT, Legal, R&D, Customer Loyalty, Pre-Sales, and Technical Support teams. - Develop and maintain a productive relationship with the Sales teams working collaboratively on account goals and objectives including alignment with pre-sales teams, messaging and the value proposition to the customer. Provide business development support to ongoing cloud sales opportunities by maintaining continuity with customer, account teams, consulting services business managers and Delivery project teams and project/program over the term of the contract/project. - Manage cloud related sales revenue targets including opportunity pipeline/funnel development and management; forecast signed services revenue and resource requirements for proposed services engagements. Additional Responsibilities depending on customer size and complexity requirements could include: - Build long-term relationships through competence, trust and credibility with stakeholders and executives across the customer’s organization. - Provide thought leadership and subject matter expertise in support of customer initiatives, projects and programs and attends customer steering meetings, as required. - Construct services road maps for customers describing deployment pathing to maximize software and user adoption. - Participate in the creation of new services offerings in alignment with Sales planning. - Serve as the lead Cloud Services advisor for both sales and customers on large multi-phase implementations. - Act as a liaison for Cloud Services involving inter departmental activities / issues on services projects.  Additional Responsibilities: - In consultation with Institute management, assist in targeting specific customers and business partners to promote Institute's sales and marketing initiatives. - Prepare and deliver presentations to customers and/or business partners. - Works closely with sales staff and sales management to ensure successful engagement of business partners in services to customers and/or other business activities. Serves as a resource for Sales and Marketing account teams in all aspects of territory management. - Conduct follow-up with customers and/or business partners to track and uncover additional business opportunities. - Keep abreast of new company product development and marketing strategies; relates technical concepts to SAS software applications and user needs. Knowledge, Skills and Abilities: - Excellent knowledge of strategic sales techniques; SAS solutions and services, architecture and resources. - Clear understanding of sales strategies and cycles. - Strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan. - Comprehensive knowledge of Cloud computing and digital transformation. - Thorough, conceptual understanding of SAS 9/Viya architecture. - Ability to work effectively in a team environment; ability to work independently; ability to travel as needed to support sales opportunities and SAS events. - Good problem-solving and conflict resolution skills, decision making, and interpersonal skills. - Location: Cary, NC preferred, but flexible on location for the right candidate. Education and Experience: - Bachelor’s Degree, preferably in Business, Computer Science or related field. - At least six years of experience in sales, business partner relationship development, or technical functions within the technology industry. Experience in at least one vertical market preferred. Equivalency: - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience. Why SAS: - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency    Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests. 
Requisition ID
20043271
Position Type
Professional
Job Locations BR-São Paulo
Engenheiro de Suporte Técnico JR / Associate Technical Support Engineer (Brazil)   Vocêé um solucionador de problemas, explorador e buscador de conhecimento - sempre perguntando: "E se?    Se sim, então você pode ser o novo membro da equipe que estamos procurando. Porque no SAS, sua curiosidade é importante - desenvolvendo algoritmos, criando experiências para o cliente ou respondendo a perguntas críticas. A curiosidade é nosso código, e as oportunidades aqui são infinitas.      Nesta função, você terá a oportunidade de: - Prestar atendimento aos clientes em chamados relacionados ao suporte técnico dos produtos do SAS, fornecendo as orientações para instalação e configuração do software, bem como para resolver falhas ou dúvidas na utilização. - Documentar o atendimento aos clientes, por meio da descrição detalhada do problema identificado e da solução, em sistema específico. - Manter os indicadores SLAs e as avaliações da satisfação dos clientes, dentro dos padrões estabelecidos, por meio do registro do atendimento. - Manter-se atualizado sobre os novos produtos e/ou atualização de versões, realizando treinamentos e pesquisas na Intranet. - Interagir com o Suporte Técnico do SAS USA para resolver questões técnicas que eventualmente não tiveram solução pela nossa equipe de suporte local.   O que estamos procurando - Graduado(a) em Ciência ou Engenharia da Computação, Análise de Sistemas ou cursos afins; - Inglês intermediário / avançado, com capacidade de comunicação oral e escrita; - Experiencia de no mínimo 1 ano na área de Suporte Técnico ou Consultoria de soluções tecnológicas. - Comprometimento; - Concentração nas atividades, pontualidade e flexibilidade; - Excelente relacionamento interpessoal, proatividade; - Aptidão para trabalhar com linguagens de programação; - Capacidade de trabalhar de forma independente; - Capacidade de ser eficaz em equipes diversas, virtuais e multifuncionais; - Capacidade de analisar, entender e resolver problemas. - Experiência em Cloud Computing desejável; - Experiência em programação Python ou R / open source desejável.   Condições Gerais - Horário: segunda a sexta das 09:00h às 18:00h (excluindo-se feriados nacionais) - Área: Suporte Técnico - Local: Itaim Bibi, São Paulo - SP   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20040276
Position Type
Professional
Job Locations US-NC-Cary HQ
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do We are seeking a Senior Cloud Technical Architect to leverage your knowledge and experience of SAS solutions and architecture to support and drive the continued profitable revenue growth from SAS Cloud.  In this role, you will apply expertise in technical architecture, vision creation, best practices, and overall technical knowledge to guide and support sales and business development towards successful outcomes.  Additionally, you will be responsible for leading the design of customer solutions and repeatable propositions, applying technical concepts and commercial acumen to produce credible and cost-effective architectures that meet the requirements and expectations of prospects and customers.   You will possess the ability to build confidence and trust through excellent communications, consulting and presentation skills.  As a member of a global and highly experienced team, you will get the opportunity to develop and enhance your skills and abilities, and to contribute knowledge and ideas that increase customer satisfaction, profitability, and efficiencies in line with the SAS values and business plan.   Responsibilities: - Development and pricing of optimal technical architectures for individual sales and repeatable propositions. - Support the production of compelling collateral that highlights the value of SAS Cloud solutions. - Design and implementation of reusable and repeatable pricing tools and reference architectures to drive efficiency and consistency in sales cycles. - Liaison between delivery and sales teams to ensure that deliverables, pricing and other expectations are correctly set to ensure successful projects and customer satisfaction. - Collaboration with sales teams to set strategies and objectives for customer meetings, in alignment with the plan for an account or opportunity. - Engagement with SAS IT and others to give feedback from sales situations and ensure that the capabilities of SAS cloud facilities and services continue to evolve to meet the needs of the growing market for analytics solutions in the cloud. - Builds a trusted relationship with the Account Executive and client account to provide practical guidance in the technical aspects of proposed solution and set proper expectations to ensure customer satisfaction (Sales). - Leverages detailed technical knowledge of SAS Cloud to support sales opportunities and implementations across solution domains. - Assist in the response to RFI/RFPs, utilizing the RFP Repository and crafting your own compelling answers. - Works with sales team to provide functional and technical leadership for sales opportunities. - Participates in technical training to acquire and maintain an appropriate level of knowledge of cloud technology – both SAS Cloud and external - Works proactively with Systems Engineers for the purpose of cross-training and knowledge transfer. - Provides leadership and mentoring to other technical SAS resources. What we’re looking for: - Bachelor's degree, preferably in computer science, engineering or similar. - Eight years of technical sales, systems engineering, applications development, and/or technical architecture. - Deep and broad knowledge of SAS technology, architecture and resources - Experience in the design of SAS (or similar) Solutions – preferably from presales through to implementation. - Commercial awareness, and first-hand involvement in large, complex sales-cycles. - Excellent written and verbal communication in English. - Travel: 10-25% or as business requirements dictate at management discretion. The nice to haves: - Demonstrated thought leader (publishes articles or speaks at conferences/events). - Skills and experience in facilitation and consulting. - Clear understanding of sales strategies and cycles. - Good problem solving, decision-making and interpersonal skills. - Ability to work independently and as part of a team. - Location:  Cary or Eastern US preferred Why SAS: - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact. #LI-LM1 Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn    
Requisition ID
20043270
Position Type
Professional
Job Locations US-NC-Cary HQ
Sr. Cloud Systems Integrator   Location: Cary, NC and Surrounding Areas   As a Cloud Systems Integrator for the Managed Application Services (MAS) team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our SAS Cloud Hosted and Remote Managed Service environments. You will be an advocate for SAS customers, using your skills and expertise to ensure that customers realize full value from their SAS investment. You will work collaboratively with customers, analysts, developers, and implementation team members to deploy, manage, diagnose, debug, design, and prototype SAS and third-party enterprise class software systems.   You will lead the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture and support. You will work with global Product R&D, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our SAS Cloud Hosted and Remote Managed Service environments.   You will guide and lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.   Individuals who excel in this role: - Understand software development - Understand how to read/write code or scripts - Are familiar with deployment methodologies and best practices such as CI/CD and Waterfall - Have worked in complex infrastructure environments with a variety of services working both independently and together - Have experience with identity and security management for enterprise applications You will / Primary Responsibilities: - Install, administer, support, and maintain SAS Enterprise software and solutions - Generate documentation for architecture, installation and on-going operational support of customer environments - Diagnose, document, report, and resolve system problems both independently and in a group setting - Work directly with external customers and interface with other support teams and vendors - Provide training, mentoring, and coaching for team members - In support of the deployed cloud systems and environments, create custom scripts to automate support processes where applicable - Contribute to tooling, automation, and system engineering efforts, freeing yourself and others from day-to-day toil - Engineer solutions to ensure scalability and reliability - Support global external and internal customers negotiating any challenges presented by different cultures, work practices, and time zones - Ability to work flexible business hours as required by global customers / business needs - Communicate clearly and efficiently with internal and external stakeholders highlighting any risks or blockers with recommendations to remediate and work around identified issues - Identify, design, and implement new initiatives designed to ensure long-term customer success and value - Stay current on SAS offerings, technologies and industry trends - Participate in a 24x7x365 on-call rotation Technologies you will work with from day one: - Azure, AWS, and VMware-based cloud computing environments - External and integrated databases – Oracle, Postgres, MSSQL - Containerized software applications and orchestration (Docker, Kubernetes) - API-driven tools and software - ITIL management software - ServiceNow, CMDB, Jira, Git - Middleware / Web-based applications (tcserver, apache, JBoss, etc.) - Commercial, Opensource, and custom monitoring/alerting tools – Zabbix, Prometheus, Grafana What we’re looking for / Essential / Profile Requirements: - Curious, Passionate, Authentic and Accountable. These are our values and influence everything we do. - Bachelor's degree in a quantitative field, preferably Computer Science, Information Technology or related field. - Problem-solving skills, Quick Learner, Attention to detail, and a can-do attitude. - Ability to communicate with global peers and management in a clear, straightforward and effective way - Strong analytic and deductive reasoning skills - 15+ years of technical experience including: - 10+ years of experience Enterprise-class software installation and configuration. - 8+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. - 6+ years of experience with UNIX or Linux supporting enterprise class applications. - 6+ Years of Experience with complex architectures within Cloud and Hosting Technologies (Microsoft Azure, AWS, etc...) - Working knowledge on: (Preferred: Microsoft Azure, Unix, Linux) - Microsoft Azure IaaS & PaaS features - Deployment, testing, delivery and maintenance for the full life cycle of activities related to Systems and subscriptions on Public & Private Cloud - Designing and implementing solutions leveraging Cloud Components: COMPUTE, STORAGE, NETWORK, SECURITY - Compute - Deploy, manage, and monitor Containers and or VM’s, Azure App Services, etc - Storage - SQL DB, Tables, Files, Disk, Blobs, Data Lake, Data Share, Backup - Network - Virtual Networks, WAN, VPN, DNS, Firewall, Content Delivery, Load Balancer - Security– Azure AD, Domain Services, Front Door, Key Vault, Sentinel, HSM - Azure Featured Components: Docker, Azure Kubernetes Service, App & Cognitive Services, API Management, Middleware (Service bus), Event Hub, Batch, Functions - Ability to identify issue at Azure level and resolve - Deploy Azure API management services to multiple Azure Regions - PowerShell and Unix Shell scripting and debugging - Linux system administration tasks including configuration, troubleshooting, and automation.   Nice to have / Preferences: - Azure Certifications - Awareness/Experience in Installing and using SAS software and solutions - Deploying and managing JavaEE web applications. - Know-how – Authentication techniques and their integration along with debugging - Working knowledge of Python and Ansible for automation. - ITIL v3/v4 Foundation Certification - ITSM Technologies (JIRA, ServiceNow) awareness and usage - Ability to travel up to 10% of the time.  - Multi-lingual proficiency (English language is required)   SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.     Additional Information:     SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn   MASJOBS
Requisition ID
20043239
Position Type
Professional
Job Locations US-NC-Cary HQ
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   Location: Cary, NC and surrounding areas   What we do:     We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do:   As a Sr. Systems Developer for the Managed Application Services (MAS) team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments.   You will be an advocate for SAS customers, using your skills and expertise to ensure that customers realize full value from their SAS investment.   You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. You will work with global R&D, Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.    You will: - Install, administer, and maintain SAS Enterprise software and solutions. - Contribute to tooling, automation, and system engineering efforts, freeing yourself and others from day-to-day toil. - Provide pre- and post-implementation documentation. - Engineer solutions to ensure scalability and reliability. - Integrate SAS software with systems and other third-party software. - Engineer application implementations based on requirements and sizing assessments. - Configure, manage, monitor and debug mid-tier software such as tcServer, JBoss. - Develop tools and software to manage SAS and third-party software. - Diagnose, document, report, and resolve system problems. - Work directly with external customers and interface with other support teams and vendors. - Participate in a 24x7x365 on-call rotation.  What we’re looking for: - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do. - You have a bachelor’s degree in Computer Science or a related quantitative field. - 8+ years of technical experience including: - Some experience with Enterprise-class software installation and configuration. - Some experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. - 3+ years’ experience with UNIX or Linux supporting enterprise class applications. - 3+ years’ experience with Kubernetes and Container technology. The nice to haves:   - Installing and using SAS software and solutions. - Hands-on experience deploying solutions in public cloud environments (Azure, AWS, and GCP). - Python and Ansible for automation. - Scripting experience (bash, powershell). - Programming in SAS. - Deploying and managing JavaEE web applications. - Multi-lingual proficiency (English language is required). Other knowledge, skills, and abilities: - Understanding of security, performance, server design, cross-platform architectures, SAS products, SAS solutions, storage, networking, and enterprise hardware. - Proficiency with Linux system administration tasks including configuration, troubleshooting, and automation. - Ability to write scripts or software programs that automate system and software administrations tasks. - Familiarity with fundamental networking / distributed computing environment concepts. - Ability to independently learn how to use new facilities quickly from supplied documentation. - Understands the interdependencies between multiple systems and software within a computing infrastructure. - Understanding of complex system architectures and infrastructures.  - Excellent written and oral communication skills. - Ability to work well with internal and external customers. - Strong analytic and deductive reasoning skills. - Ability to travel up to 10% of the time.  - Guides, coordinates, trains, and assists team members Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. #LI-LM1   SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact. #LI-LM1 Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. MASJOBS
Requisition ID
20043245
Position Type
Professional
Job Locations US-NC-Cary HQ
Cloud Platform Administrator    Location: Cary, NC preferred, but can be remote   Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do     As a Cloud Platform Administrator for the Managed Application Services (MAS) team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments.   You will be an advocate for SAS customers, using your skills and expertise to ensure that customers realize full value from their SAS investment.   You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. You will work with global R&D, Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.  You will: - Install, administer, and maintain SAS Enterprise software and solutions. - Contribute to tooling, automation, and system engineering efforts, freeing yourself and others from day-to-day toil. - Provide pre- and post-implementation documentation. - Engineer solutions to ensure scalability and reliability. - Integrate SAS software with systems and other third-party software. - Engineer application implementations based on requirements and sizing assessments. - Configure, manage, monitor and debug mid-tier software such as tcServer, JBoss. - Develop tools and software to manage SAS and third-party software. - Diagnose, document, report, and resolve system problems. - Work directly with external customers and interface with other support teams and vendors. - Participate in a 24x7x365 on-call rotation.  What we’re looking for - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do. - You have a bachelor’s degree in Computer Science or a related quantitative field. - 5+ years of technical experience including: experience with Enterprise-class software installation and configuration. systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. 1+ years’ experience with UNIX or Linux supporting enterprise class applications. 1+ years’ experience with Kubernetes and Container technology.   The nice to haves   - Installing and using SAS software and solutions. - Hands-on experience deploying solutions in public cloud environments (Azure, AWS, and GCP). - Python and Ansible for automation. - Kubernetes and Container technology. - Scripting experience (bash, powershell). - Programming in SAS. - Deploying and managing JavaEE web applications. - Multi-lingual proficiency (English language is required). Other knowledge, skills, and abilities - Understanding of security, performance, server design, cross-platform architectures, SAS products, SAS solutions, storage, networking, and enterprise hardware. - Proficiency with Linux system administration tasks including configuration, troubleshooting, and automation. - Ability to write scripts or software programs that automate system and software administrations tasks. - Familiarity with fundamental networking / distributed computing environment concepts. - Ability to independently learn how to use new facilities quickly from supplied documentation. - Understands the interdependencies between multiple systems and software within a computing infrastructure. - Understanding of complex system architectures and infrastructures.  - Excellent written and oral communication skills. - Ability to work well with internal and external customers. - Strong analytic and deductive reasoning skills. - Ability to travel up to 10% of the time.  -   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.   MASJOBS 
Requisition ID
20043243
Position Type
Professional
Job Locations US-NC-Cary HQ
What we do    We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   Assists sales teams with solution sales activities to ensure the highest levels of customer satisfaction and maximize revenue opportunities. Develops and enhances personal and group skills primarily for the benefit of the pre-sales process. Possesses a strong user-focused knowledge of a range SAS products. Participates in and may lead the design process. Ability to relate technical concepts and business requirements to SAS applications and user needs. Uses strong problem solving skills to outline a SAS solution to customer needs. Excellent public speaking skills both in small and large group settings.   You will   - Builds a trusted relationship with Account Executives, and client account to provide practical and theoretical guidance in the business value of proposed solution and set proper expectations to ensure customer satisfaction. - Strategizes with sales team on objectives for customer meetings, understands how this activity relates to overall sales plan and provides functional solution leadership for sales opportunities. - Leverages knowledge of a domain, industry, and SAS solutions to increase SAS’s credibility primarily in sales situations. - Participates in discovery meeting to collect, analyze, clarify and document business requirements during the sales cycle to produce a detailed solution proposal. - Delivers standard, customized and/or strategic, senior level solution demonstrations and presentations outlining the functional capabilities, competitive advantages and business benefits of the SAS solutions as they apply to client needs. - Assists in the response to RFI/RFP’s utilizing the RFP Repository and crafting thorough and compelling answers with a focus on domain and business value. - Participates in product and solution training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings and assigned solution areas, how each solution addresses business challenges, competitive information to identify how our solution stands apart, and what challenges/limitations may be encountered. - Utilizes knowledge of broad range of SAS software to design and demonstrate solutions to emerging and unique customer needs using current SAS offerings. - Utilizes general technical knowledge of computer operating systems, memory, and storage and programming skills especially as it pertains to SAS Solutions. - Understanding of enterprise level business process flows in areas related to supported solutions. - Understands, utilizes and communicates best practice methodologies internally and externally. - Provides support for regional business development activities and marketing events. - Participating in, supporting and/or delivering customized Proof of Concepts. - Works proactively with Systems Engineers, Technical Architects and other Solutions Architects to strategize on opportunities, cross-training and knowledge transfer. - Provides executive level sales strategy. - Assists the sales team with complex solution sales activities. - Uses domain/industry/solution expertise to lead pre-sales activities. - Works in more than one solution area. - May also assist during implementation/design.     What we're looking for   - Demonstrated thought leader in a single domain or industry (publishes articles, leads demand generation activities, and speaks in the business track at conferences/events). - Strong facilitation and communications skills. - Must have expert knowledge of SAS technology, architecture and resources. - Demonstrated understanding of sales strategies and cycles. - Superior problem solving, organizational, decision-making written, oral and interpersonal skills. - Ability to work independently and as part of a team. - Travel as business requirements dictate at management discretion - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups. - Acts independently to determine methods and procedures on new or special assignments. - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Barriers to entry such as technical committee review exist at this level. - Promotions to this job level require considerable experience and contributions, excellent performance, and a business need for this level/type of work. It may also require a committee review and senior executive endorsement.   Education - Bachelor's degree, preferably in Statistics, Data Science, Business, Computer Science, or related field.   Equivalency   - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience.   Why SAS   - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.     Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn       All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20043145
Position Type
Professional
Job Locations US-NC-Cary HQ | US-NY-New York City | US-PA-Philadelphia | US-MA-Boston | US-DC | US-MD-Baltimore | US-FL-Miami
What we do    We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   You will leverage extensive industry expertise and networks to drive revenue growth. Create and deliver credible and unique viewpoints to differentiate SAS in the insurance market. Actively work with the industry sales teams and partners in support of sales opportunities and provides strategic impact to the industry sales go-to-market plans.   You will - Provide direct insurance domain expertise and sales support through sales calls, customer visits and presentations contributing to new revenue generation. - Coach the sales force on industry focused account strategies and lead the sales organization with new account penetration strategies. Involved in all stages of the sales engagement. - Develop and maintain relationships with partners, key consultancies, and system integrators to establish focused and effective strategic teaming arrangements. - Develop insurance industry specific sales strategy that enables the SAS sales force to establish SAS as the key industry analytics partner. Activities include the following: identifying industry trends and sources of major disruption in the industry, establishing strategic vision and positioning of SAS offerings, and articulating a solution capability at the C-level. This sales strategy will address what to sell and how to sell; and will identify any gaps in SAS’ existing offerings that need to be addressed. - Support thought leadership activities including articles, whitepapers, blogs, speaking engagements and involvement with key insurance industry organizations. - Support sales enablement through sales and partner training programs. - Lead customer engagements (e.g. solution/domain enablement, discovery, value quantification, best practices) in support of pre and post sales activities. - Identify industry trends, emerging issues, competitive advances and threats. Coordinate with other SAS resources to help define SAS’ position regarding these trends and issues then aligns SAS’ position, based on insurance market requirements. - Prepare and deliver presentations and demonstrations to customers at the highest levels of management. - Participate with senior management to identify and establish objectives, assignments, and goals in accordance with SAS business unit specific strategic plans; assists in targeting specific customers and business partners to promote industry sales and marketing initiatives. - Work closely with sales staff, sales management, and marketing staff to ensure successful positioning of industry solutions and that a consistent message is communicated to our customers and/or business partners.   What we're looking for   - Typically requires a minimum of ten years of related experience in the insurance industry - Consulting experience in positioning advanced analytics, AI techniques and cloud infrastructure - Ability to drive incremental revenue - Demonstrated Industry relationships and credibility - Specialized knowledge of the use of cloud, data and analytics in insurance industry - Demonstrated ability to present to all levels of an organization - Excellent analytical, and creative problem-solving skills - Fundamental understanding of decision support and operation software systems - Proven project management and facilitation skills - Ability to understand and translate complex technical and business information to internal/external audiences - Public speaking experience - Bachelor's Degree, preferably in Business, Marketing, Computer Science, MIS, Engineering, or related discipline   Equivalency:   - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience.   Why SAS   - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information:   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn       All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20043144
Position Type
Professional
Job Locations US-NC-Cary HQ | US-NY-New York City | US-MA-Boston | US-PA-Philadelphia | US-MD-Baltimore | US-DC | US-FL-Miami
What we do    We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   You will leverage extensive industry expertise and networks to drive revenue growth. Create and deliver credible and unique viewpoints to differentiate SAS in the banking market. Actively work with the industry sales teams and partners in support of sales opportunities and provides strategic impact to the industry sales go-to-market plans.   You will - Provide direct banking domain expertise and sales support through sales calls, customer visits and presentations contributing to new revenue generation. - Coach the sales force on industry focused account strategies and lead the sales organization with new account penetration strategies. Involved in all stages of the sales engagement. - Develop and maintain relationships with partners, key consultancies, and system integrators to establish focused and effective strategic teaming arrangements. - Develop banking industry specific sales strategy that enables the SAS sales force to establish SAS as the key industry analytics partner. Activities include the following: identifying industry trends and sources of major disruption in the industry, establishing strategic vision and positioning of SAS offerings, and articulating a solution capability at the C-level. This sales strategy will address what to sell and how to sell; and will identify any gaps in SAS’ existing offerings that need to be addressed. - Support thought leadership activities including articles, whitepapers, blogs, speaking engagements and involvement with key banking industry organizations. - Support sales enablement through sales and partner training programs. - Lead customer engagements (e.g. solution/domain enablement, discovery, value quantification, best practices) in support of pre and post sales activities. - Identify industry trends, emerging issues, competitive advances and threats. Coordinate with other SAS resources to help define SAS’ position regarding these trends and issues then aligns SAS’ position, based on banking market requirements. - Prepare and deliver presentations and demonstrations to customers at the highest levels of management. - Participate with senior management to identify and establish objectives, assignments, and goals in accordance with SAS business unit specific strategic plans; assists in targeting specific customers and business partners to promote industry sales and marketing initiatives. - Work closely with sales staff, sales management, and marketing staff to ensure successful positioning of industry solutions and that a consistent message is communicated to our customers and/or business partners.   What we're looking for   - Typically requires a minimum of ten years of related experience in the banking industry - Consulting experience in positioning advanced analytics, AI techniques and cloud infrastructure - Ability to drive incremental revenue - Demonstrated Industry relationships and credibility - Specialized knowledge of the use of cloud, data and analytics in banking industry - Demonstrated ability to present to all levels of an organization - Excellent analytical, and creative problem-solving skills - Fundamental understanding of decision support and operation software systems - Proven project management and facilitation skills - Ability to understand and translate complex technical and business information to internal/external audiences - Public speaking experience - Bachelor's Degree, preferably in Business, Marketing, Computer Science, MIS, Engineering, or related discipline   Equivalency:   - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. - The level of this position will be determined based on the applicant's education, skills and experience.   Why SAS   - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.  - We love living the #saslife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. - SAS looks not only for the right skills, but also for a cultural fit. We seek colleagues who will contribute to the unique culture that makes SAS such a great place to work. We look for the total candidate: technical skills, culture fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information:   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   Want to stay up to date with life at SAS, products and jobs? Follow us on LinkedIn       All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20043143
Position Type
Professional
Job Locations US-NC-Cary HQ
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   The Cloud Customer Success Manager (CCSM) is part of a team of specialized Managed Services professionals who work with customers to ensure that SAS solutions meet and evolve with their business needs. CCSMs possess knowledge of unique customer technical environments, industry best practices, and current and future SAS solutions.  CCSMs work closely with an extended network of SAS professionals in Product Management, Research and Development, Technical Support, and Professional Services in support of their customers. CCSMs own the SAS Cloud Customer Experience and are responsible for ensuring that customers can achieve their desired business outcomes from their SAS investment. You will - Champion and advocate for the customer experience (voice of the customer). - Provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies. - Build Customer Success Plans based on customer defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of SAS software and services. - Serve as a ‘connector’ to ensure that cross-functional teams across SAS are engaged and delivering to meet/exceed customer needs. - Build and maintain strong, long-lasting customer relationships - Liaise with the sales department to win new business and drive customer renewals, growing accounts organically, by identifying opportunities for growth and driving these opportunities with the sales team. - Undertake discovery and education activities to identify opportunities to increase SAS usage across customer functions and processes - Own and is accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours - Conduct regular service health checkpoints with the customer to ensure that customers are achieving their desired outcomes. - Proactively provide immediate attention and escalation for urgent issues or concerns - Provide expertise in ITIL Incident, Problem, and Change processes to manage customer service delivery and support - Collaborate on technical issues with SAS Managed Application Services teams to drive issue resolution, ensuring root cause analysis and corrective action - Manage customer budget to ensure profit margins are met - Identify and implements process improvements based on a data driven approach - Lead and facilitate activities that monitor and measure hosting capacity and overall performance; puts forward recommendations for change that maintain optimal hosting and application performance What we’re looking for - At least 5 years of experience in technical account management, customer success management, consulting, or customer experience - Experience with SaaS /Cloud Operations - Bachelor’s degree in Computer Science or a related quantitative field. - Understanding of multi-tiered application architecture and configuration. - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do. - Geographic location in Cary, NC preferred; geographic location in United States required. Other knowledge skills, and abilities - Strong working knowledge of IT operations, support, R&D and product management organizations - Proficiency in process formulation and process improvement - Strong customer experience focus, excellent communication skills and the ability to work in a fast-paced team environment - Ability to set priorities and deliver objectives without the need of day-to-day supervision - Excellent oral and written communication skills, including the ability to speak at an appropriate technical and business level for the audience. - Proven ability to build and manage relationships effectively.  - Strong organizational and prioritization skills; ability to handle multiple workstreams /demands simultaneously while adapting to constantly changing requirements. - Ability to focus on Customer/business satisfaction, with strong interpersonal skills and responsiveness. - Passionate about customer service and acts with immediacy and urgency - Experience with Service Level Management - Knowledge of software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.   - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. #LI-LM1 SAS looks not only for the right skills, but also a fit to our core values. We seek colleagues who will contribute to the unique values that makes SAS such a great place to work. We look for the total candidate: technical skills, values fit, relationship skills, problem solvers, good communicators and, of course, innovators. Candidates must be ready to make an impact.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
20043164
Position Type
Professional