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Job Locations US-NC-Cary HQ | US-Remote
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do:     We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do:   As a Software Engineer in the AI and Machine Learning R&D organization, you will join a team of talented engineers working collaboratively to deliver innovative products, and solutions for different problems related to Natural Language Processing.  You will contribute to projects spanning a diverse set of technologies targeted at both cloud, and on-premise deployments.    You will:  - Be comfortable developing software with browser, mid-tier (micro service) and database technologies. - Design and develop high quality, testable and scalable software solutions within established timelines. - Be aware of and adhere to R&D best practices and processes. - Actively involve other project stakeholders (e.g., managers, developers, user interface and visual designers, product managers) to ensure implementation satisfies functional requirements and is consistent with established R&D standards. - Participate in project scoping and scheduling; track progress of individual tasks and alerts stakeholders of issues blocking or preventing completion of task - Ensure the quality of the code you write through the development of automated tests (unit, performance, user interface). - Conduct code reviews to ensure integrity and cross-product consistency. - Work closely with testing by providing thorough reviews of the test plan and communicate when updates to the plan should be made to cover code changes related to enhancements, redesigns and/or bug fixes. - Maintain accountability for the entire life cycle of the code including support for both internal and external consumers. - In collaboration with technical writers, authors appropriate level of design and technical documentation that satisfies both internal and external consumers. - Work with multiple operating systems and anticipate technical anomalies and enhancements for various environments - Perform unit testing of software, fix "bugs", modify software design, as necessary. - Determines database compatibility and develops compatible code as appropriate. What we’re looking for:  - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do - You have a bachelor’s degree in Computer Science or a related quantitative field - You have 1 or more years of experience contributing across the full Software Development Life Cycle - You’re well-versed in a broad set of languages such as Go, Java, React, JavaScript, Python - You have experience with some of the software tools such as Docker, Jenkins, Git, Gerrit, Hibernate, and Kubernetes - You have experience with Windows or Linux. - You have experience contributing at least one or more levels of the software stack. - You approach every task with a quality-first mindset Additional preferences (not required):  - You have experience with open-source container-orchestration systems like Kubernetes - You have experience with cloud architectures and at least one major public cloud provider. - You have experience with agile software development. Other knowledge, skills, and abilities:  - Exceptional aptitude for problem solving and debugging of complex multitiered software applications. - Ability to pivot quickly and seamlessly as projects and business needs dictate. - Detail oriented and well-organized with a strong ability to prioritize, plan, and execute tasks. - Highly skilled in written and verbal communications. - Comfortable working in a distributed, team-based environment   Why SAS:   - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information:   SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.      Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.      All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20051294
Job Locations US-NC-Cary HQ
  Are you an explorer, problem discoverer, and knowledge seeker – always asking “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    We are looking for energetic, curious, highly motivated individuals to take initiative in a fast-paced, diverse environment to deliver high quality software to our customers.       As a member of the Compute Services team in SAS R&D, you can expect to:   - Work with development to verify software solutions by creating self-verifying tests that reflect real customer use cases - Create comprehensive tests that include error handling, boundary tests, edge cases, memory usage, stress tests and performance tests - Automate testing of features and core functionality of product areas - Continuously analyze and enhance test coverage - Triage internal and customer reported issues    You may work from a remote US location for this role, or you may join us at SAS Worldwide HQ in Cary, NC for this role.      Responsibilities:   - Design, implement, and continuously improve automated test frameworks, tools, and scripts that address specific needs in a continuous deployment pipeline  - Creation of test cases, test data and execution of test cases for the business flows as required  - Maintain test suites in a version-controlled environment - Collaborate with developers, other testers, tech support, documentation writers, project managers, and product managers in all steps of the continuous development lifecycle to ensure functional requirements are satisfied - Maintain an awareness of and research new technologies, trends, architectures, and implementation techniques as they relate to the delivery of applications, integrations, and data in CI/CD  - Identify risks, issues, potential bugs, or otherwise defective behavior in any phase of the project life cycle, managing them through closure  - Program in one or more scripting languages, such as Python or Perl  - Develop automated tests using tools such as Jenkins, GitLab, etc.   - Actively participate in design and code reviews to maintain an elite level of software quality  - Assimilate technical material and handle deadlines in a multiple task environment - Ability to work independently and within a team   Qualifications Required:   - Must have backend testing experience with strong SQL skills (understand and explain joins, grouping, views, tables, etc.) - Bachelor’s degree or equivalent experience - 5+ years of experience writing software applications and/or testing software systems - Proficient in designing test strategies, creating test plans, automating tests, etc. - Proficient with test automation tools  - Experience in at least one programming language, preferably C.  - Experience working in an agile environment, including sprint planning and delivery of sprint commitments - Hands-on experience developing and maintaining test automation frameworks  - Strong knowledge of Unix and Windows environments - Triaging and debugging defects in backend code   Preferred:   - Experience with SAS programming - Knowledge of one or more scripting languages  - Experience with CI/CD pipelines and associated tools, such as Jenkins, GIT, Gerrit, Gradle - Experience with manual test case/test scenario development & execution  - Knowledge of Cloud providers like Azure, AWS, Google etc.    Background and Experience:   SAS is seeking a software testing professional with 5-7 years of experience in multiple software technologies and domains. The candidate should have a successful track record of working in testing organizations preferably developing software products for global teams. Candidate should have proven analytical and problem-solving skills, excellent verbal and written communication skills and ability to work independently and in a team environment.     Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
Requisition ID
20053066
Job Locations US-NJ
Are you passionate about front end application development and looking for a position that your React experience will differentiate you?   We are looking for full stack developers who want to emphasize their contribution to front end efforts using React.   In this role, you will have the opportunity to contribute to a cutting-edge cloud platform for decisioning and analytics deployment at SAS.   In addition to making contributions to our front-end web application you will also have the opportunity to grow your technical skills with contributions to Java and GO based microservices along with learning and/or deepening your knowledge of containerization.   In this position you will not be limited because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do:  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo, and changing the way we live.   What you’ll do: As a Software Developer in the SAS Intelligent Decisioning R&D organization, you will join a team of talented engineers working collaboratively to ideate and deliver leading edge, innovative products and solutions that enable SAS customers to deploy analytics with business rules in new ways. You will contribute to projects spanning a diverse set of technologies and industries.    You will: - Be comfortable developing software with browser-based technologies and REST services - Design and develop high quality, testable and scalable software solutions within established timelines. - Be aware of and adhere to R&D best practices and processes. - Actively involve other project stakeholders (e.g., managers, developers, user interface and visual designers, product managers) to ensure implementation satisfies functional requirements and is consistent with established R&D standards. - Participate in project scoping and scheduling; track progress of individual tasks and alerts stakeholders of issues blocking or preventing completion of task - Ensure the quality of the code you write through the development of automated tests (unit, performance, user interface). - Conduct code reviews to ensure integrity and cross-product consistency. - Work closely with testing by providing thorough reviews of the test plan and communicate when updates to the plan should be made to cover code changes related to enhancements, redesigns and/or bug fixes. - Maintain accountability for the entire life cycle of the code including support for both internal and external consumers. - In collaboration with technical writers, authors appropriate level of design and technical documentation that satisfies both internal and external consumers. - Work with multiple operating systems and anticipate technical anomalies and enhancements for various environments - Perform testing of software; verifies, tracks, and fixes "bugs"; modifies software design, as necessary.   What we’re looking for: - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do - You have a bachelor’s degree in Computer Science or a related quantitative field - You have 5-8 years of experience contributing across the full Software Development Life Cycle in any combination of areas of the software development stack - You have 2+ years’ experience in developing web applications - You’re well-versed in creating React components and modifying existing React web UI’s - You’re well-versed in JavaScript - You have experience with Continuous Integration and Delivery tools such as Git/Gerrit/Jenkins, Github, Gitlab, or similar - You have experience with both Windows and Linux. - You approach every task with a quality-first mindset - You have experience with agile software development.   Additional preferences (not required): - You have experience with Typescript - You have experience with web styling CSS, SCSS, less - You have experience with unit testing in React using Jest - You have experience with building and orchestrating containers using technologies such as docker and Kubernetes - You have experience with cloud architectures and at least one major public cloud provider. - You have experience contributing at multiple levels of the software stack throughout your career with languages like Java or GO. - You have experience using IDE’s such as intellij   Other knowledge, skills, and abilities: - Exceptional aptitude for problem solving and debugging of complex multitiered software applications. - Ability to pivot quickly and seamlessly as projects and business needs dictate. - Detail oriented and well-organized with a strong ability to prioritize, plan, and execute tasks. - Highly skilled in written and verbal communications. - Comfortable working in a distributed, team-based environment   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.
Requisition ID
20050661
Job Locations US-NC-Cary HQ | US-Remote
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?” If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do We’re looking for an Enterprise Account Executive who is passionate about building authentic relationships with customers, wants to help solve their business problems and is ready to drive sales of SAS software products, solutions, and services. The Account Executive is responsible for driving growth in accounts in our CPG and Agriculture portfolio for the United States market. This includes development of new and existing account relationships to expand our existing footprint, business prospecting and sales across customer business units. You will champion the sales cycle and work cross-functionally to achieve the best solution for our customer. Success in this role will rely on a strategic business development mindset and the ability to open up new doors and start the conversation with prospects who may be at very different places in their journey to leverage analytics across the business. You’d also be joining a strong team of talented sales colleagues and industry experts responsible for delivering business value and helping organizations achieve their goals through the creative use of SAS products, technologies and services. You will - Act as the account lead on assigned accounts, setting the sales strategy and taking overall responsibility for developing and enhancing the client relationship - Drive growth through hunting new opportunities at prospective customers - Identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve roadblocks. - Build and manage client relationships.  Manage the shaping and closure of opportunities leveraging SAS specialists to support the sales process - Oversee transactions involving contract terms and pricing - Serve as the primary day to day contact for clients in respective territory. What we’re looking for - Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline. - At least 2 years of experience in driving sales of software and services; experience working with Ag or CPG companies is a plus but not required - Experience with enterprise account business plan development and execution including closing business agreements. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do. Other knowledge, skills, and abilities - Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan. - Ability to initiate and lead projects and work effectively in a team environment. - Knowledge of analytics solutions and/or Cloud and services preferred, but it is not essential.  - Ability to travel as business dictates (following Covid-19 protocols and guidance).   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.    
Requisition ID
20053216
Job Locations US-NC-Cary HQ
  ***This position is only open for a specific team.***   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We're also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job Compute Services is looking for a Software Developer to join our team that supports and develops SAS Middle Tier platform. This platform provides middle tier services and infrastructure for all SAS products.  You will be working on a core code base primarily written in Java, using Spring and many other open-source products.  With customers across the globe, you will have the opportunity to work alongside a diverse set of people who share your passion for developing and delivering enterprise-class software.   As a Software Developer, you will:   - Program in Java on a Windows or Linux environment. - Design and develop high quality, testable and scalable software solutions within established timelines while adhering to R&D best practices and processes. - Participate in scoping, planning, and tracking work on complex software development projects in a continuous delivery environment. - Collaborate with other developers, testers, project managers, and product managers to ensure implementations satisfy functional requirements and are consistent with established R&D standards. - Actively participate in design, code, and documentation reviews. - Ensure quality through automated functional, unit, and performance testing. - Maintain accountability for the entire life cycle of the product code including providing technical support for both internal and external consumers.   You may work from a remote location for this role, or you may join us at SAS Worldwide HQ in Cary, NC for this role.    Required Qualifications   - Associate's degree and 4 years of relevant experience, or a Bachelor's degree. - Software development experience with Java or C. - Experience in web application development. - Experience with Spring, Tomcat and Web Security - Knowledge of SAS middle tier platform and technologies - Strong computer programming skills with excellent analytical and problem-solving skills. - Can assimilate technical material and handle deadlines in a multiple task environment. - Ability to work independently and within a team. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Preferred Qualifications   - Bachelor's degree in Computer Science, Engineering, Statistics, Math, or a related discipline. - 5+ years software development experience. - Familiarity with Linux. - Experience with CI/CD pipelines and associated tools like Git, Gerrit, Jenkins etc. - Experience with SQL programming or SQL databases. - Experience with SAS and SAS middle tier programming. - Knowledge of Kubernetes and container-based application development.      World-Class Benefits   Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.   Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Requisition ID
20053333
Job Locations US-NC-Cary HQ | US-Remote
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”  If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do     We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do   We’re looking for an Associate level Account Executive who is passionate about building authentic relationships with customers, wants to help solve their business problems and is ready to drive sales of SAS software products, solutions, and services. The Account Executive is responsible for driving growth in accounts in our Grocery portfolio for the United States market.  This includes development of new and existing account relationships to expand our existing footprint, business prospecting and sales across customer business units.  You will champion the sales cycle and work across teams to achieve the best solution for our customer. You will join a team of talented sales experts responsible for delivering business value and helping Grocery organizations achieve their goals through the creative use of SAS products, technologies and services. SAS has a long-standing relationship with many large companies, and our breadth of solutions mean that we are perfectly placed to support them in this next chapter of their evolution.   You will - Act as the account lead on assigned accounts, setting the sales strategy and taking overall responsibility for developing and enhancing the client relationship - Drive growth through hunting new opportunities - Identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve blockers. - Build and manage client relationships.  Manage the shaping and closure of opportunities leveraging SAS specialists to support the sales process - Oversee transactions involving contract terms and pricing - Serve as the primary day to day contact for clients in respective territory. What we’re looking for - Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline. - Background in the grocery industry or at least 2 years of experience in driving sales of software and services - Experience with enterprise account business plan development and execution including closing business agreements. - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Other knowledge, skills, and abilities - Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan. - Ability to initiate and lead projects and work effectively in a team environment. - Knowledge of analytics solutions  and/or Cloud  and services preferred, but it is not essential.  - Ability to travel as business dictates (following Covid-19 protocols and guidance).   Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.   Additional Information   SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.  
Requisition ID
20053217
Job Locations US-NC-Cary HQ
We're hiring a Sr Associate Test Engineer within the Research and Development organization here at SAS!    Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing automation, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   SAS employees transform a world of data into a world of intelligence. Our mantra is ‘Be curious’ and we practice this daily by finding creative and innovative solutions to continually exceed customer expectations. The team needs smart, caring, bold and trustworthy individuals to join our team.   SAS CEO Dr. Goodnight has said that the company’s most valuable asset are the employees, and SAS’ award-winning culture makes it all possible. We believe great ideas can come from anywhere. That means we push boundaries daily and at SAS, you’ll be encouraged to use your imagination and constantly try new things.   The Customer Lifecycle Testing team is responsible for ensuring enterprise quality by testing the lifecycle and consistency of software throughout development and post-release with focus on enhancements to the customer experience and ease of use.  Within the Customer Lifecycle Testing team, the Installation experience teams provide customer focused validation and testing support for deployment tooling and deployment features of SAS software.   You Will: - Focus on the customer experience related to installation of Viya 4 software - Trailblazing into Cloud Providers (Cloud Engineers)  - Collaborate across the Customer Lifecycle Testing teams to test the end-to-end customer experience - Design, implement and maintain automation to deploy SAS in Kubernetes clusters - Develop test scripts and automation to validate the deployment tooling, deployment process and post-deployment functionality - Work in Kubernetes and Cloud Platforms to deploy SAS Software - Collaborate and share information within and outside of R&D Primary Responsibilities: - Develop, leverage, and discover opportunities for automation - Deployment Support for introduction of new deployment features - Determine new technology needs, including researching and evaluation. - Leverage technologies such as Kubernetes to simplify support of the environment - Interface with other SAS groups and departments to enhance the deployment experience and or resolve pending issues - Validate and Troubleshoot deployment scenarios. - Customer focused testing of Deployment tooling.  Qualifications: - Bachelor's degree in Computer Information Systems, Computer Science, or related quantitative field or related experience - Minimum of 2-5 years of relevant experience - Willingness to learn new technologies - Experience or interest in pursuing the following: - Heterogeneous, dynamic, customer-focused environment - Microsoft Azure administration and deployments - Kubernetes (and vendor specific releases of K8S) - Cloud providers (Azure, AWS, Google) - Infrastructure administration - Scripting languages (Bash, Python, Ansible, etc.) - JIRA or a similar issue tracking software   - Developing automated solutions - Infrastructure as Code - Containerization and K8S Nice to Have's - Collaborative team experience with superior problem-solving skills - Ability to triage requests with multiple admin resource groups - Understanding best practices around CI/CD environments - Ability to effectively communicate with peers and management  Additional Information - Location:  Cary HQ or Remote (Flexible on location) Why SAS  - We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live. - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.  Additional Information:  SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-Remote
Requisition ID
20051368
Job Locations US-NC-Cary HQ
    Solutions Technical Consultnant - Hybrid    Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We're also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job   SAS Technical Consultants transform a world of data into a world of intelligence. Our mantra is ‘Be curious’ and we practice this daily by finding creative and innovative solutions to continually exceed customer expectations. The team needs smart, caring, bold and trustworthy individuals to join us in inspiring customers with the most trusted analytics.   As a Technical Consultant, your Responsibilties will include but not limited to: - Working and collaborating with others on consulting projects and special projects - Providing reliable delivery of targeted project results through the application of specific SAS methodologies, projects and technologies - Provides deep knowledge and experience with SAS Solutions including solution configuration, solution functionality and troubleshooting - Ability to map customer requirements and solution design to SAS solutions using different tools, techniques and interfaces. - Understanding, utilizing, and communicating best practice methodologies and industry standards internally and externally - Participating in product and solution training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings. - Leveraging detailed technical knowledge to support implementations across industries   Additional Responsibilties:  - Acts as project Solution lead as assigned. - Scopes and defines work effort, resource plan, and estimates cost on phase/project. - Builds a trusted relationship with the Account Executive and client account to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction.   Required Qualifications - Bachelor’s degree - Academic or work experience with computer programming or demonstrated aptitude for picking up new technologies - Technology projects and/or internship experience demonstrating both individual and teamwork abilities - Excellent written and oral communication, analytical, problem solving and interpersonal skills, including the ability to communicate with users with various technical backgrounds. Preferred Qualifications - Experience programming with the SAS programming language - Experience with database technologies. (SQL, Oracle, Hadoop, etc) - Experience with cloud software or cloud computing such as Amazon Web Services, Google Cloud Platform or Microsoft Azure Travel Requirement - Many US Consulting projects can be completed with no travel, however there are some customers that require onsite presence during an implementation. Employees travel preferences are kept in mind when management assigns project work. The average travel for the overall US Consulting organization is 50%.   World-Class Benefits   Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information:   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Requisition ID
20053230
Job Locations US-NC-Cary HQ
  The schedule for this role can be either 6am - 2pm (5 day schedule) OR 6am - 3:45pm (4 day schedule)   Senior Landscaper   Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.   We're also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.   About the job We’re looking for a Landscaper to assist in the maintenance and landscaping of the company grounds.   As a Landscaper, you will: - Assist in maintaining a quality, inviting environment for SAS properties. - Conduct turf maintenance, including mowing, backpack blowing, weed-eating, edging, and preparing lawns for initial seeding. - Fertilize and over seeds lawns. - Provide irrigation installation and maintenance. - Conduct chemical application when needed. - Properly prunes trees and shrubs. - Remove leaves from property, including blowing and leaf vacuum operation. - Plants trees, shrubs, flowers and bulbs as directed. - Keep properties and streets clean of debris. - Remove snow and ice from streets, sidewalks, and parking lots. - Perform maintenance of equipment, as directed. - May operate corporate vehicle to transport supplies, equipment, etc. - Perform other duties as assigned.   Required Qualifications - Ability to operate hand tools, small power mowers, edger, weed-eaters, and chain saws - Ability to perform manual labor on a daily basis under various weather conditions - Ability to regularly lift 75 pounds - U.S. Only: Valid driver's license in appropriate state is required - You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.   Preferred Qualifications - Some horticultural/grounds maintenance training preferred - Associate’s Degree preferred - Corporate experience preferred Other knowledge, skills, and abilities - Ability to follow simple verbal and written instructions - Ability to effectively communicate verbally and in writing - Basic computer skills   World-Class Benefits   Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees.   Diverse and Inclusive At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Requisition ID
20053136
Job Locations US-NC-Cary HQ | US-Remote
Linux Application Administrator    Location: US Remote   Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”    If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.    What we do   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.    What you’ll do  The Managed Application Service is a premium service for our customers that includes support for infrastructure through the delivery of any SAS solution. As a Linux Application Administrator, you will be responsible for all aspects of our hosted and remote managed SAS application environments. This is a dynamic opportunity to collaborate with customers, analysts, developers, and implementation team members to deliver world class SAS service.   You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D, Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks.    Responsibilities: - Deliver excellent customer service using a customer first and continuous improvement mindset. - Provide hands-on administration, maintenance, and installation of SAS Enterprise software and solutions. - Manage day-to-day work through SAS Cloud ticketing systems using best practices for ticket update quality and frequency. - Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers. - Create and maintain service documentation including runbooks, knowledge base articles, and wiki content. - Configure, manage, monitor, and debug mid-tier software. - Manage, monitor, and maintain container-based applications deployed in cloud container services. - Develop tools and software to manage SAS and third-party software. - Diagnose, document, report, and resolve system problems. - Work directly with external customers and interface with other support teams and vendors. - Participate in on-call rotation (paid).   Additional responsibilities may include: - Provide service leadership for local teams by managing service queues and assigning tickets based on SAS Cloud procedures. - Serve as technical escalation support other team members. - Contribute to overall service quality by identifying or leading efforts that reduce time, reduce toil, and/or improve the customer experience with SAS Cloud services.   Essential Requirements: - Bachelor's degree or equivalent work experience - 5+ years of technical experience including: - 1+ years of experience Enterprise Platform Support - 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware. - 2+ years of experience with Linux or Unix supporting enterprise class applications   Preferences: - Experience with Python or Ansible - Scripting experience (bash, powershell, etc) - Deploying and managing Java web application. - Java or Web development experience #LI-CC1   Why SAS We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.     Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Equal Employment Opportunity is the Law. Also view the supplementEEO is the Law, and the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-Remote
Requisition ID
20052279
Job Locations US-NC-Cary HQ | US-Remote
  Nice to meet you!      We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.     We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.    About the job      The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to Adopt and Expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.   Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.      You will:   - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develops an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management   What we’re looking for:   - Knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high-volume sales environment - Knowledge of SAS products, solutions and services - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.  Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise - Typically requires a minimum of five years of experience in sales, business partner relationship development, or technical functions within the technology industry - Experience in at least one vertical market preferred. - Works independently; receives minimal guidance on day-to-day work and new projects or assignments. - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. - Bachelor's degree, preferably in Business, Marketing, MIS (Computer Sciences) or related field. Work is typically performed in an office environment, using simple, easy muscular movements, involving only the handling of light materials, tools, or equipment in easy work positions, and with no special speed requirements or long stretches of exertion. Vision requirements for this job include close vision and the ability to adjust focus.     The nice to haves: - We are looking for CSMs to support the industries below, experience in one of these industries is preferred. - Financial Services - Government - Agricultural Technology, Consumer Packaged Goods & Retail - Manufacturing, Transportation, Entertainment & Services - Healthcare - Life Sciences - Experience working with SaaS services and/or technologies. - Experience with change management.   World-class Benefits Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees   Diverse and Inclusive      At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.       Additional Information    SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.      Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-Remote   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.     
Requisition ID
20053250
Job Locations US-NC-Cary HQ | US-Remote
  Nice to meet you!      We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.     We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.    About the job      The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to Adopt and Expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.   Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   As a Principal Customer Success Manager, you will:      - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution. - Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels.  - Delivers standard, customized and/or strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits. - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts.  Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Prepare and deliver presentations to customers at the highest level of management. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management. - Works on complex and unique issues where analysis of situations or data requires an evaluation of intangibles.  - Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining results.  - Creates networks with key contacts requiring coordination among groups. - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.  Demonstrates good judgment in selecting methods and techniques for obtaining solutions. - Networks with senior internal and external personnel in own area of expertise. - Acts independently to determine methods and procedures on new or special assignments and may coordinate activities of other personnel.    Required Qualifications    - Superior knowledge of basic sales techniques - Excellent written, verbal, and interpersonal communications skills - Excellent organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high-volume sales environment - Good knowledge of SAS products, solutions and services - Typically requires a minimum of twelve years of experience in sales, business partner relationship development, or technical functions within the technology industry - Experience in at least one vertical market preferred.   Preferred Qualifications    - Experience working with SaaS services and/or technologies. - Experience with change management. - We are looking for CSMs to support the industries below, experience in one of these industries is preferred. - Financial Services - Government - Agricultural Technology, Consumer Packaged Goods & Retail - Manufacturing, Transportation, Entertainment & Services - Healthcare - Life Sciences - Location: US, Remote   World-class Benefits Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees   Diverse and Inclusive      At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     Additional Information    SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.      Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action. #LI-Remote    
Requisition ID
20053247
Job Locations US-VA-Arlington
Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job   We are seeking an innovative and dedicated individual to join SAS Federal’s practice as the U.S. DOJ and Intelligence Community Account Executive to identify and pursue opportunities where SAS’ portfolio of analytics and big data solutions can drive better outcomes for the government and the citizens and stakeholders it serves. This individual will lead and manage the relationship for SAS’s U.S. Department of Justice and Intelligence Community territories.  This position will align internal resources and partners to sell and support SAS Solutions with a focus on growing overall revenue while maintaining a high level of customer satisfaction.      This individual will lead and offer strategic guidance on government/industry/business viewpoints on SAS offerings and work to align their goals specific to the national security market, along with appropriate representation of that vision to internal and external audiences.     This individual will bring to bear valuable knowledge and relationships to maintain and expand SAS’ existing footprint across these accounts while also creating new revenue and partnering opportunities for the future.     The successful candidate will have skills and experience in analytics, technology modernization and/or information technology, consulting, and government policy.  He or she will have exceptional oral and written communication skills, knowledge of federal sales and contracting processes and the ability to help government agencies in solving complex big data analytics problems.  Someone who is easy to work with and has a passion for the job by providing strategic advice, guidance and directives to internal and external stakeholders, in addition to managing all account-related functions.      As an Account Executive , you will:   - Own responsibility for sales of SAS software products, solutions and services in a high volume, multi-tasking environment to prospective and current accounts - Provides a lead role in all aspects of account management. - Formulate Strategic Account Plans, which outline strategies and measures to secure and develop the level of revenue within the account, in coordination with all areas of the business. - Ensure execution of the above plan to sell software solutions and consulting services within the assigned accounts; responsible for achieving an individual sales quota. - Manage relationships at the executive level within the account. - Stay abreast of federal policies which drive the development and usage of analytics across these departments and agencies. - Maintain accurate revenue forecasts. - Work closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities. - Fulfill wide range of requests for information from prospective customers. Qualifies level of opportunity and resources required. - Prospect within a territory or account to uncover business needs. - Implement aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion. - Work closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities. - Prepare standard quotations and proposal information as needed; works with other departments to create and finalize contracts and set time schedules for delivery services. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities. - Develop a basic understanding of company pricing, licensing procedures and approvals matrix     Required Qualifications - 5 (or more) years of experience working in the Federal Government industry, experience facilitating large government programs with multi-agency or multi-entity coordination or supporting sales efforts for complex integrated systems. - Bachelor's degree preferably in Business, Marketing, Computer Science, or related Equivalent combination of related education, training and experience may be considered in place of the above qualifications. - Experience working in and/or selling to the national security territories (DOD or IC).  - Experience presenting to executives, government leaders, and elected officials.   - Experience with federal procurement processes and federal government sales cycles.  - Ability to analyze and evaluate territory dynamics and develop a sales plan at both the territory and individual client level.  - Ability to maintain accurate revenue forecasts for software and services.  - Work location of Washington, DC metro area  - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.     Preferred Qualifications - Active Security Clearance - Experience with Sales Operations, Forecasting, and Pipeline Management.  - Consulting background in the federal government highly preferred.  - Knowledge of analytics solutions and/or Cloud and services strongly preferred.   - Knowledge of advanced strategic sales techniques; knowledge of software acquisition cycles and buying influences preferred.  - Proficiency in account planning and account management preferred.  - Ability to generate new business through strategic-based selling and managing relationship with key customers.  - Ability to anticipate internal and external business issues that will impact sales targets and business development plans; and to develop contingency plans to address issues as they arise.  - Ability to apply contractual & pricing policies to a client situation with full appreciation of implications and commercial risk.  - Software sales management and leadership experience   World-class benefits   Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees   Diverse and Inclusive   At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: . Also view the supplement EEO is the Law, and the Pay Transparency notice. Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.     SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.    
Requisition ID
20052734
Job Locations US-NC-Cary HQ | US-Remote
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do:   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   As a Systems Engineer decicated to Customer Success you will provide technical assistance for software pre-sale and post-sale activities utilizing knowledge of industry or industry segment processes and challenges. Collaborates with account team to identify opportunities, articulate business and technical value, prepares and presents software demonstrations.   Primary Responsibilities: - Works with sales staff to outline available products and leverage sales opportunities. - Builds a trusted relationship with the Account Executive and account stakeholders to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction. - Delivers standard, customized and/or strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits. - Delivers technical architecture related information, leads technical discovery sessions, responds to architecture and infrastructure questions when necessary. - Develop required client relationships in order to develop client trust and gain deeper insight to client situation, needs, and internal situations, with the intent of developing mutually beneficial long-term SAS/client relationships. - Maintains and develops relevant knowledge levels of technical and industry trends in order to identify impacts and opportunities created by these trends. - Supports partner development & enablement, as well as partnered sales opportunities. - Conducts discovery meetings to collect, clarify and document technical and business requirements during the sales cycle. - Plans and implements, in conjunction with Account Executive, customer retention and post-sale strategies to ensure account satisfaction. - Provides demonstration and business development support at vendor-sponsored events, trade shows, and user group meetings. - Develops familiarity with company sales initiatives, product positioning, pricing, proposals, and models. - Strategizes with sales team on objectives of customer meetings, understand how this activity relates to overall sales plan and provides functional leadership for sales opportunities. - Participates in product, solution and/or technical training to acquire and maintain detailed level of product knowledge of core components of SAS offerings. - Works pro-actively with the extended account team of Industry Consultants, Solution Architects and Technical Architects to strategize on opportunities, cross-training and knowledge transfer. - Provides leadership to existing SAS initiatives and internal operational processes - Creates and leads new SAS initiatives and internal operational processes - Development of Functional Design documents for process engineering to support operational processes and/or the automation of existing process components. - Process engineering supporting the full analytics lifecycle from data access -> processing -> insight delivery (i.e., Input -> Process -> Output) including appropriate controls to ensure accuracy and integrity of the process. - Provides leadership to existing SAS initiatives and internal operational processes - Performs other duties, as assigned. Additional Responsibilities - Applies intermediate to advanced knowledge of SAS products and solutions in sales opportunities. - Utilizes current SAS strategic selling techniques with account executives to strategize on prospects and develop strategic sales objectives. - Provides timely follow up and communications to account team. - Maintains in-depth knowledge of company sales initiatives, product positioning, pricing, proposals, and models. - Effectively works as part of team for complex sales involving multiple skill sets. - Maintains and works toward advanced knowledge and training in SAS System tools. - Show leadership in a chosen technology area or grouping. - Assists in training of staff. Knowledge, Skills and Abilities - Intermediate or Advanced SAS programming using SAS9 and Viya including application design and/or the review and recommendation of programming best practices to support peers or customers. - Intermediate or Advanced SAS Viya (SAS Drive) visual interface usage with Manage Data (Data Prep), Explore and Visualize (VA), and SAS Studio (Programming). - Ability to recommend DBMS Migration best practice considerations to help customers achieve success in moving from one DBMS to another. - Knowledge of Database Management Systems (DBMS) including, but not limited to: Hadoop, SingleStore, Snowflake, etc. - Knowledge of industry or market segments or in-depth knowledge of a specific area of industry expertise. - Familiarity with two hardware environments supported by the SAS System. - Experienced to Advanced knowledge of SAS System tools. Strong verbal, written, and interpersonal communication skills. - Demonstrated project leadership skills. - Programming proficiency as required for prototype development and product demonstrations. - Ability to relate technical concepts to SAS applications and user needs. - Ability to work and learn independently and as part of a team. - Travel as business requirements dictate. Bonus Knowledge, Skills and Abilities - Intermediate or Advanced Analytics knowledge of SAS Visual Text Analytics (VTA), SAS Enterprise Miner, SAS Text Miner, SAS Forecast Server, SAS Visual Statistics, SAS Visual Data Mining and Machine Learning (VDMML), SAS Visual Forecasting, and/or SAS Visual Analytics. - SAS Programming including familiarity with CAS-L - Hands on experience with various Operating System (e.g., MS Dos, Linux, Unix) interactions including, but not limited to: Creating libraries, moving/editing files, setting permissions, etc.; with an Intermediate understanding of basic SAS Admin functions and role responsibilities. - Example: When working with customers and their data access needs it is especially important to get the SAS User and SAS Admin to collaborate and work together. Being a bridge between these 2 personas requires a knowledge and understanding of both roles and will help with enabling SAS to connect to a data source. - Ability to collaborate with necessary SAS resources and/or teams inside and outside the immediate departmental scope to achieve success. - Education: Bachelor's degree, preferably in Business, Computer Science, or other quantitative field related to area of assignment. Experience Typically requires five years of experience in technical sales, marketing, technical support, information systems, or a related area of expertise including three years of programming in a high-level language or developing SAS applications with at least two interactive operating systems supported by SAS. Specific industry-related experience may be considered in lieu of programming experience for some positions. Public speaking experience required. Equivalency: Equivalent combination of education, training, and relevant experience may be considered in place of the requirements above.     Additional Information: SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.    
Requisition ID
20052881
Job Locations US-NC-Cary HQ | US-Remote
Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do:   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do   As a Systems Engineer decicated to Customer Success you will provide technical assistance for software pre-sale and post-sale activities utilizing knowledge of industry or industry segment processes and challenges. Collaborates with account team to identify opportunities, articulate business and technical value, prepares and presents software demonstrations.   Primary Responsibilities: - Works with sales staff to outline available products and leverage sales opportunities. - Builds a trusted relationship with the Account Executive and account stakeholders to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction. - Delivers standard, customized and/or strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits. - Delivers technical architecture related information, leads technical discovery sessions, responds to architecture and infrastructure questions when necessary. - Develop required client relationships in order to develop client trust and gain deeper insight to client situation, needs, and internal situations, with the intent of developing mutually beneficial long-term SAS/client relationships. - Maintains and develops relevant knowledge levels of technical and industry trends in order to identify impacts and opportunities created by these trends. - Supports partner development & enablement, as well as partnered sales opportunities. - Conducts discovery meetings to collect, clarify and document technical and business requirements during the sales cycle. - Plans and implements, in conjunction with Account Executive, customer retention and post-sale strategies to ensure account satisfaction. - Provides demonstration and business development support at vendor-sponsored events, trade shows, and user group meetings. - Develops familiarity with company sales initiatives, product positioning, pricing, proposals, and models. - Strategizes with sales team on objectives of customer meetings, understand how this activity relates to overall sales plan and provides functional leadership for sales opportunities. - Participates in product, solution and/or technical training to acquire and maintain detailed level of product knowledge of core components of SAS offerings. - Works pro-actively with the extended account team of Industry Consultants, Solution Architects and Technical Architects to strategize on opportunities, cross-training and knowledge transfer. - Provides leadership to existing SAS initiatives and internal operational processes - Creates and leads new SAS initiatives and internal operational processes - Development of Functional Design documents for process engineering to support operational processes and/or the automation of existing process components. - Process engineering supporting the full analytics lifecycle from data access -> processing -> insight delivery (i.e., Input -> Process -> Output) including appropriate controls to ensure accuracy and integrity of the process. - Provides leadership to existing SAS initiatives and internal operational processes - Performs other duties, as assigned. Additional Responsibilities - Applies intermediate to advanced knowledge of SAS products and solutions in sales opportunities. - Utilizes current SAS strategic selling techniques with account executives to strategize on prospects and develop strategic sales objectives. - Provides timely follow up and communications to account team. - Maintains in-depth knowledge of company sales initiatives, product positioning, pricing, proposals, and models. - Effectively works as part of team for complex sales involving multiple skill sets. - Maintains and works toward advanced knowledge and training in SAS System tools. - Show leadership in a chosen technology area or grouping. - Assists in training of staff. Knowledge, Skills and Abilities - Intermediate or Advanced Analytics knowledge of SAS Visual Text Analytics (VTA), SAS Enterprise Miner, SAS Text Miner, SAS Forecast Server, SAS Visual Statistics, SAS Visual Data Mining and Machine Learning (VDMML), SAS Visual Forecasting, and/or SAS Visual Analytics. - Knowledge of industry or market segments or in-depth knowledge of a specific area of industry expertise. - Familiarity with two hardware environments supported by the SAS System. - Experienced to Advanced knowledge of SAS System tools. Strong verbal, written, and interpersonal communication skills. - Demonstrated project leadership skills. - Programming proficiency as required for prototype development and product demonstrations. - Ability to relate technical concepts to SAS applications and user needs. - Ability to work and learn independently and as part of a team. - Travel as business requirements dictate. Bonus Knowledge, Skills and Abilities   - Intermediate or Advanced SAS programming using SAS9 and Viya including application design and/or the review and recommendation of programming best practices to support peers or customers. - Intermediate or Advanced SAS Viya (SAS Drive) visual interface usage with Manage Data (Data Prep), Explore and Visualize (VA), and SAS Studio (Programming). - SAS Programming including familiarity with CAS-L - Knowledge of Database Management Systems (DBMS) including, but not limited to: Hadoop, SingleStore, Snowflake, etc. - Ability to recommend DBMS Migration best practice considerations to help customers achieve success in moving from one DBMS to another. - Hands on experience with various Operating System (e.g., MS Dos, Linux, Unix) interactions including, but not limited to: Creating libraries, moving/editing files, setting permissions, etc.; with an Intermediate understanding of basic SAS Admin functions and role responsibilities. - Example: When working with customers and their data access needs it is especially important to get the SAS User and SAS Admin to collaborate and work together. Being a bridge between these 2 personas requires a knowledge and understanding of both roles and will help with enabling SAS to connect to a data source. - Ability to collaborate with necessary SAS resources and/or teams inside and outside the immediate departmental scope to achieve success. - Education: Bachelor's degree, preferably in Business, Computer Science, or other quantitative field related to area of assignment. Experience Typically requires five years of experience in technical sales, marketing, technical support, information systems, or a related area of expertise including three years of programming in a high-level language or developing SAS applications with at least two interactive operating systems supported by SAS. Specific industry-related experience may be considered in lieu of programming experience for some positions. Public speaking experience required. Equivalency: Equivalent combination of education, training, and relevant experience may be considered in place of the requirements above.     Additional Information: SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
20048794
Job Locations US-NC-Cary HQ
  Nice to meet you!   We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.     We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.    About the job      The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to Adopt and Expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.   As a Principal Customer Success Manager, you will:      - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution. - Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels.  - Delivers standard, customized and/or strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits. - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Build reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts.  Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Prepare and deliver presentations to customers at the highest level of management. - Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management. - Works on complex and unique issues where analysis of situations or data requires an evaluation of intangibles.  - Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining results.  - Creates networks with key contacts requiring coordination among groups. - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.  Demonstrates good judgment in selecting methods and techniques for obtaining solutions. - Networks with senior internal and external personnel in own area of expertise. - Acts independently to determine methods and procedures on new or special assignments and may coordinate activities of other personnel.    Required Qualifications    - Superior knowledge of basic sales techniques - Excellent written, verbal, and interpersonal communications skills - Excellent organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high-volume sales environment - Good knowledge of SAS products, solutions and services - Typically requires a minimum of twelve years of experience in sales, business partner relationship development, or technical functions within the technology industry - Experience in at least one vertical market preferred.   Preferred Qualifications    - Experience working with SaaS services and/or technologies. - Experience with change management. - Experience working with Government clients preferable. - Background in the criminal justice/ law enforcement market - Location: Texas highly preferred, but can be flexible on remote work for the right candidate. World-class Benefits Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees   Diverse and Inclusive      At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     Additional Information    SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.      Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
20052887
Job Locations US-NC-Cary HQ
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to Adopt and Expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.     You will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develops an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management What we’re looking for: - Knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high-volume sales environment - Knowledge of SAS products, solutions and services - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.  Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise - Typically requires a minimum of five years of experience in sales, business partner relationship development, or technical functions within the technology industry - Experience in at least one vertical market preferred. - Works independently; receives minimal guidance on day-to-day work and new projects or assignments. - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. - Bachelor's degree, preferably in Business, Marketing, MIS (Computer Sciences) or related field. Work is typically performed in an office environment, using simple, easy muscular movements, involving only the handling of light materials, tools, or equipment in easy work positions, and with no special speed requirements or long stretches of exertion. Vision requirements for this job include close vision and the ability to adjust focus.     The nice to haves: - Experience working with Financial Services clients preferable. - Experience working with SaaS services and/or technologies. - Experience with change management.  Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. Additional Information: SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
20052885
Job Locations US-NC-Cary HQ
  Nice to meet you!     We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.   We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.   About the job     The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to Adopt and Expand usage of the SAS software and risk solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities. Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.  Leverages product, risk solutions, services or domain expertise to assist customers throughout the adoption, expansion and renewal processes. The Customer Success Manager will collaborate closely with the Americas Delivery teams, CxPs, Sales and Pre-sales teams and providing them with industry/business domain expertise and/or risk solution expertise mainly concerning risk and fraud in the banking and insurance industry; International Capital Standards/IFRS 17/LDTI/Actuarial Transformation topic and related solutions.   As a Customer Success Manager, you will:     - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develops an understanding of SAS products, risk solutions and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management - Prepare and deliver presentations to customers at the highest level of management. - Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels. - Delivers standard, customized and/or strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits.   Required Qualifications   - Superior knowledge of basic sales techniques - Good knowledge of SAS products, risk solutions and services - Excellent written, verbal, and interpersonal communications skills - Excellent organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high-volume sales environment - Works on complex and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining results.  Creates networks with key contacts requiring coordination among groups. - Typically requires a minimum of twelve years of experience in sales, business partner relationship development, or technical functions within the technology industry - Experience in at least one vertical market preferred. - Acts independently to determine methods and procedures on new or special assignments and may coordinate activities of other personnel - Having broad expertise or unique knowledge, uses skills to contribute to the development of company objectives and principles to achieve goals in creative and effective ways. - Bachelor’s degree, preferably in Business, Actuarial Science, Statistics or Finance - Certificates in Risk Management and Accounting Standards are also valued - You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.   Work is typically performed in an office environment, using simple, easy muscular movements, involving only the handling of light materials, tools, or equipment in easy work positions, and with no special speed requirements or long stretches of exertion. Vision requirements for this job include close vision and the ability to adjust focus.    Preferred Qualifications -  Experience working with Financial Services clients preferable - Experience working within Risk in Financial Services - Experience working within Fraud in Financial Services. - Experience working with SaaS services and/or technologies. - Experience with change management.   World-class benefits     Highlights include... - Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. - Onsite Health Care Center (HQ) that’s free to employees and covered family members. - Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. - An industry-leading 401k plan. - Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. - Volunteer Time Off, parental leave and unlimited paid sick days. - Generous childcare benefits for all full-time employees   Diverse and Inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.   Additional Information   SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.      Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.  
Requisition ID
20052883
Job Locations US-NC-Cary HQ | US-Remote
  Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”   If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.   What we do  We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.   What you’ll do The Customer Success Manager is responsible for establishing and building broad relationships with SAS customers to Adopt and Expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.  This CS role will be working very closely with our Manufacturing, Transportation, and Enternatiment Customers.   Plans, coordinates and executes strategy associated with fostering adoption, generating leads and building awareness. May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team. Directly supports business operations to achieve the strategic goals of the Customer Success organization.       You will: - Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.  - Responsible for customer communications and conflict resolution - Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. - Works with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches. - Builds reports and analytics to provide key business insights used for data driven decision making. - Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales.  Shares plan with sales, Professional Services and CIS. - Monitor Customer Success through metrics and other measurements. - Develops an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs - Discover opportunities for additional software, services, education and references and direct leads accordingly.  - Introduce new versions of software to existing customers. - Follows up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management What we’re looking for: - Knowledge of basic sales techniques - Good written, verbal, and interpersonal communications skills - Good organizational skills - Ability to work and learn independently - Ability to work effectively in a team environment - Ability to travel occasionally - Ability to work in a fast paced, high-volume sales environment - Knowledge of SAS products, solutions and services - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.  Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise - Typically requires a minimum of five years of experience in sales, business partner relationship development, or technical functions within the technology industry - Experience in at least one vertical market preferred.   The nice to haves:   - Experience working with SaaS services and/or technologies - Experience with change management - Experience working with Maunfacturing, Transportation, and/or Entertainment domains  - Experience working with SAS Viya    Why SAS - We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference.  - Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring. Additional Information: SAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sex,  sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.    All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.    
Requisition ID
20052495
Job Locations US-NC-Cary HQ
­­   Nice to meet you!     We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.      We’re also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you’re looking for a dynamic, fulfilling internship coupled with flexibility and world-class employee experience, you’ll find it here.       What you’ll do  Looking for *that* internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our award-winning internship program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the summer.     The Network Engineering team is responsible for architecture, design and automation of all SAS networks, including campus, datacenter, remote office, cloud and business-to-business connectivity. We collaborate with other teams at SAS to transform needs, such as low-latency database access or zero-trust infrastructure, into secure, resilient infrastructure. We also build the documentation and tools that other teams use to operate and maintain that infrastructure.   As an intern, you might: - Create 1:1 replicas of production networks in our test lab - Configure routers, switches, firewalls, load balancers and network monitoring tools - Use Python, Ansible or Terraform to automate network changes - Document all of the above using dynamic lucidchart diagrams   What we’re looking for - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do. - Have strong communication skills – written, visual and verbal. - Are detail oriented. - Be a leader. You’re the one sitting in the front row of the class. - Embrace technology. You geek out over the latest and greatest! - You’re a college student enrolled in an accredited program, not graduating prior to December 2023. - Targeted majors: Computer Networking, Computer Science, Electrical Engineering, Information Technology, Management Information Systems, or related field - Familiarity with Networking Fundamentals - Experience with Cisco, Arista, Palo Alto, VMWare ESXi, or Azure networking - This role will be based out of Cary HQ and require work on campus   Nice to haves - Experience with Python, Ansible or Terraform   Perks of the job  - Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives!  - Free SAS programming training and certification.    - At SAS, the Future of Work is whatever you want it to be. Want to work remotely? That’s cool. Prefer a mix of sweatpants and in-person collaboration? That’s great, too.   - Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive.  This includes an on-site and remote Work/Life Center staffed by master’s level Social Workers and an Employee Assistance Program. - We work hard, but we like to play hard, too. Enjoy hackathons, social events, and other opportunities to connect + engage.       Diverse and inclusive     At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.        Additional Information  To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the Pay Transparency notice.        Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.      In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.       All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.          
Requisition ID
20051942