Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
SAS is seeking a dynamic individual with high energy and drive to join our US Financial Services Sales team as an AML, Fraud, and Financial Crimes Sales Solution Specialist. We are looking for an experienced sales “hunter” with Financial Crimes domain expertise to help us grow our financial crimes business in the US financial services market. The Solution Specialist partners with field Account Executives to sell complex technical AML and Fraud products, solutions, and services to prospective and current customers. The Solution Sales Specialist will provide in-depth Product, Solutions, and industry expertise to identify, develop and close deals within the assigned territory. The Sales Specialist should have existing relationships in the anti-fraud and anti-money laundering sector within the US financial services market and have an understanding of financial institutions overall financial crime and compliance structure.
As an Account Executive, you will:
- Collaborate with field Account Executives to sell specified Financial Crimes software, solutions and/or services to current and prospective customers.
- Be responsible for the Financial Crimes Sales Strategy for the assigned territory to achieve territory targets.
- Initiate and support lead generation activities. Integrate strategy into overall account plan.
- Qualify leads by analyzing business drivers and technical fit. Qualify opportunities according to established process.
- Function as an AML and Fraud Subject Matter Expert (SME)
- Liaise with internal SAS teams to identify industry trends, identify new offerings, and align sales strategy/sales campaigns.
- Understand the market, competition, and customer needs to drive SAS Financial Crimes Solution sales for the assigned territory.
- Develop opportunities by managing and influencing requirements to gain competitive edge. Create and present sales proposals to successfully communicate the value of the company’s products and services. Leverage pre-sales engineering resources as appropriate.
- Prepare standard quotes and proposal information as needed. Communicate with other departments to create and finalize contracts and set time schedules for services.
- Facilitate closure of complex sales. Assist with pricing negotiations and licensing questions.
- Post-close, transitions customer to Professional Services for design/deployment. May monitor customers to track satisfaction levels and to discover additional revenue opportunities.
- Assist Product Marketing and/or Research and Development by providing information for future product direction.
Required Qualifications
- 5+ years in a Financial Crime focused field, or 2+ years in a fraud or AML-focused role and 2+ years in sales.
- Experience selling enterprise-class software to financial services customers or an associated industry consulting role with a heavy sales emphasis
- Demonstrated experience in financial crimes (AML & fraud) with an understanding of regulatory requirements and industry trends impacting US financial services companies
- Basic understanding of financial services businesses and how they operate
- Understanding of AI, ML, and advanced analytic tools required to identify financial crimes
- Ability to position the Company, its products, and services in the marketplace vis-à-vis competition.
- Contract negotiation skills and experience
- Comfortable working in a matrixed environment
- Proactive and customer-focused
Preferred Qualifications
- Relevant financial crimes industry certification (e.g. CAMS, CFE, CAFP, etc.) considered a plus
- Experience with the implementation of financial crime products/solutions.
- Experience with multiple types of financial services customers (ie. Banks, credit unions, capital markets, insurers, fintechs, etc.) and market segments
- Equally comfortable with AML/compliance use cases and anti-fraud use cases
- Well versed in all aspects of financial crime, including KYC/CIP, CDD/EDD, transaction monitoring, sanctions, case management, SAR filing, application fraud, account takeover, identity crime, first party and third party fraud, etc.
- Familiarity with common banking and/or insurance procedures and technology systems
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
SAS is seeking a dynamic individual with high energy and drive to join our US Financial Services Sales team as an AML, Fraud, and Financial Crimes Sales Solution Specialist. We are looking for an experienced sales “hunter” with Financial Crimes domain expertise to help us grow our financial crimes business in the US financial services market. The Solution Specialist partners with field Account Executives to sell complex technical AML and Fraud products, solutions, and services to prospective and current customers. The Solution Sales Specialist will provide in-depth Product, Solutions, and industry expertise to identify, develop and close deals within the assigned territory. The Sales Specialist should have existing relationships in the anti-fraud and anti-money laundering sector within the US financial services market and have an understanding of financial institutions overall financial crime and compliance structure.
As a Sr. Account Executive, you will:
- Collaborate with field Account Executives to sell specified Financial Crimes software, solutions and/or services to current and prospective customers.
- Be responsible for the Financial Crimes Sales Strategy for the assigned territory to achieve territory targets.
- Initiate and support lead generation activities. Integrate strategy into overall account plan.
- Qualify leads by analyzing business drivers and technical fit. Qualify opportunities according to established process.
- Function as an AML and Fraud Subject Matter Expert (SME)
- Liaise with internal SAS teams to identify industry trends, identify new offerings, and align sales strategy/sales campaigns.
- Understand the market, competition, and customer needs to drive SAS Financial Crimes Solution sales for the assigned territory.
- Develop opportunities by managing and influencing requirements to gain competitive edge. Create and present sales proposals to successfully communicate the value of the company’s products and services. Leverage pre-sales engineering resources as appropriate.
- Prepare standard quotes and proposal information as needed. Communicate with other departments to create and finalize contracts and set time schedules for services.
- Facilitate closure of complex sales. Assist with pricing negotiations and licensing questions.
- Post-close, transitions customer to Professional Services for design/deployment. May monitor customers to track satisfaction levels and to discover additional revenue opportunities.
- Assist Product Marketing and/or Research and Development by providing information for future product direction.
Required Qualifications
- 8+ years in a Financial Crime focused field, or 4+ years in a fraud or AML-focused role and 4+ years in sales.
- Experience selling enterprise-class software to financial services customers or an associated industry consulting role with a heavy sales emphasis.
- Demonstrated experience in financial crimes (AML & fraud) with an understanding of regulatory requirements and industry trends impacting US financial services companies.
- Basic understanding of financial services businesses and how they operate.
- Understanding of AI, ML, and advanced analytic tools required to identify financial crimes.
- Ability to position the Company, its products, and services in the marketplace vis-à-vis competition.
- Contract negotiation skills and experience
- Comfortable working in a matrixed environment
- Proactive and customer-focused
Preferred Qualifications
- Relevant financial crimes industry certification (e.g. CAMS, CFE, CAFP, etc.) considered a plus
- Experience with the implementation of financial crime products/solutions.
- Experience with multiple types of financial services customers (ie. Banks, credit unions, capital markets, insurers, fintechs, etc.) and market segments.
- Equally comfortable with AML/compliance use cases and anti-fraud use cases.
- Well versed in all aspects of financial crime, including KYC/CIP, CDD/EDD, transaction monitoring, sanctions, case management, SAR filing, application fraud, account takeover, identity crime, first party and third party fraud, etc.
- Familiarity with common banking and/or insurance procedures and technology systems.
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Senior System Technical Support Engineer - Remote or Hybrid
Cary, NC location is preferred, but willing to consider well qualified United States remote worker.
Nice to meet you!
We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence — and questions into answers.
We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world -class employee experience, you'll find it here.
About the job
The SAS Technical Support Weekend Oncall Team (i.e. SWOT) is looking for a Senior System Technical Support Engineer to provide technical support for the installation, configuration and administration of SAS software. Our team of SAS platform support generalists works a combination of weekdays and weekends. On weekends we are like the fire fighters of SAS Tech Support! We’re always ready to respond and collaborate to put out the fires.
As a Senior System Technical Support Engineer, you will:
- Provide first and second level support for external and internal customers
- Prioritize, diagnose and manage customer reported problems including writing thorough, detailed problem descriptions
- Utilize knowledge of complex interactions between multiple SAS system components and third-party products to help diagnose and resolve software problems. Might replicate customer environments to reproduce and debug problems.
- A significant portion of your day will include working with customers who are experiencing outages or interruption in service related to their SAS Business Intelligence software
- Communicate with the customer by phone, email, and remote screen sharing sessions while troubleshooting the problem
- Prepare and review written documentation
- Record and manage confirmed software bugs
- Provide product feedback to development and marketing
NOTE:
This position is part of a dedicated team which does weekend on-call support from Friday 7 pm until Sunday around 7 pm. During onboarding, you will work Monday-to-Friday standard office hours (and not weekends). After onboarding, you will switch to a schedule including Tuesday-to-Thursday (working standard office hours) plus ½ of the weekend (performing on-call support). You will participate in a three-week rotation where the weekdays stay the same, but the weekend oncall hours will be different each weekend.
Role Competencies
- Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
- Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
- Technical/Professional Knowledge & Skills - Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
- Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Required qualifications
- Bachelor's or Master’s degree in computer science
- 8+ years of experience programming, testing, software consulting, technical support or supporting complex software applications (with at least 2 years doing support work)
- An equivalent combination of related education, training and experience may be considered in place of the above qualifications.
- Support experience with multiple tier software systems, running on Unix/Linux and Microsoft Windows Server Operating system, and utilizing java web application servers (e.g. Tomcat, WebSphere, Weblogic or JBoss) and database servers
- Experience debugging enterprise, multi-tiered software applications and/or solutions which are running in production and over remote screen sharing with customers. Therefore, you would be familiar with the higher pressure involved when there is significant business impact.
- Workign competency in at least one of the following operating systems, but familiar with all: Windows, Unix or Linux. Linux administration experience is preferred.
- Willing and able to work all scheduled weekend oncall shifts as noted above
- Excellent communication skills. This involves the ability to compose emails with impeccable spelling and grammar, speak confidently and courteously, and adeptly distill complex solutions into easily understandable language for our customer base.
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
Preferred Qualifications
- Ability to resolve user questions through a combination of independent study, investigative programming, and especially collaborative efforts with team members
- Platform administration experience with SAS 9 or Viya or similar architecture
- SAS Certifications
- Experience working with cloud technologies (Docker, Kubernetes); Azure / AWS / GCP / OpenShift infrastructure experience
- Knowledge of file system security
- Knowledge of TCP/IP and networks
- Familiarity with advanced web technologies including web authentication, DAV, TLS/SSL, web services, and SOAP
- Knowledge of any of the following: IBM WebSphere, JBoss, Tomcat, SAS Web Application Server
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
SAS’ Federal Health practice is passionate about developing AI solutions that improve patient care, advance scientific knowledge, support American lives, and ensure program efficacy. We partner with critical government agencies to transform how they use data to glean insights and make better decisions. Our software is used every day to improve the allocation of resources in the event of natural disasters, thwart drug and medical supply chain disruptions, break-up Medicaid and Medicare fraud rings, and to increase the efficiency of operations with the use of AI. We are looking for mission-driven teammates excited about the opportunity to bring technological innovation and data together to address public health challenges and some of the most pressing health challenges that our society faces.
As a Sr. Government Account Executive, you will:
- Develop a client-focused account plan, strategy, and vision for CMS. Set goals and objectives based on evaluation of territory potential and alignment to SAS initiatives.
- Utilize consultative, solutions-selling methodology, strategic concepts, and techniques to grow our presence.
- Lead and work collaboratively with internal and external advisory and consulting resources to execute account strategies.
- Lead internal strategy to communicate account needs and areas for investment.
- Establish and grow relationships with key stakeholders.
- Lead client outreach and travel to customer sites.
- Lead client calls and presentations focused on identifying client goals and objectives.
- Prepare and deliver presentations to senior-level executives.
- Develops strategic government partner strategy and support the management of these corporate relationships.
- Apply analytical strategy to consider SAS’ strengths and competitive landscape to drive a winning strategy within your accounts.
- Assist in the assessment of competitors and identifying SAS’ key value proposition(s) against them.
- Work with proposal writers to refine messaging and value proposition in written content.
Required Qualifications
- Must live in the Baltimore, Maryland/Washington DC area.
- Ability to be badged at U.S. Health and Human Services (HHS) agencies.
- Knowledge of US Government procurement processes.
- Understand the strategic goals, priorities, and budgetary constraints of assigned accounts and how they align to SAS/business analytics/AI solutions.
- Experience building and managing relationships across federal health agencies.
- Bachelor’s degree
- Excellent communication skills
- Self-driven, organized, strong time management skills.
- Ability to think outside of the box / beyond traditional capture strategies to reach goals.
- Demonstrated analytical, reasoning, planning and problem-solving abilities.
Preferred Qualifications
- Strong preference for candidates who have previously sold into CMS.
- Preference for candidates who have sold into HHS, CDC, and NIH.
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
As the Director of Sales Operations for the US Public Sector and Commercial Healthcare, you will manage staff engaged in roles that support sales teams. Assists and advises Senior/Executive Sales Management in daily operations of the sales unit and represents the sales unit to other internal divisions.
As a Director of Sales Operations, you will:
- Provide leadership and direction of projects and initiatives; coordinates activities with other areas that impact support of sales management and sales team.
- Provide analysis and recommendations to management in matters concerning performance, operations, staffing, and resourcing.
- Assist sales management in developing business plans and reviewing with executive management.
- Assist executive management with forecasting and financial reporting for sales for the US Public Sector and Commercial Healthcare
- Manage sales support staff, which may include business systems analysts, business operations specialists, pricing analysts, sales coordinators.
- Assist with forecasting new and renewal software revenue. Tracks budget, forecast, and operating statements.
- Provide clarification and direction on deal structure; coordinates with field operations to escalate and resolve issues regarding revenue recognition and sales compensation.
- Build strong relationships with supporting functions, e.g. Finance, Legal, Customer Success, Channels.
- Provide leadership and direction of account strategy, coaching and mentoring at account, and vertical levels.
- Provide coaching and direction on performance issues at all levels of the sales vertical/sales division.
Required Qualifications
- Bachelor’s degree
- 12+ years of experience in technology sales account management, sales finance, contracts, or business-related initiative.
- 2+ years of management experience
- Strong Excel skills.
- Strong budgeting and forecasting experience.
- Experienced in running sales renewals and other relevant modeling reports.
- Experienced in supporting Sales teams, with a strong preference for Government Sales support.
- Excellent communication and writing skills.
Preferred Qualifications
- MBA
- Experience supporting Government Sales division.
- Government procurement exposure.
- Preference for candidates who have worked at a public company.
- Preference for IPO-readiness experience.
World-class benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
The Customer Success Team is looking for a Renewals Operations Specialist to directly support the Existing Recurring Revenue (ERR) line of business for SAS. The Renewals Business Operations Specialist will be actively involved in establishing and embedding the renewals processes, operating model, and governance to achieve the strategic goals of the organization. Leverages domain and industry expertise. Performs research, analysis, and coordination in support of divisional activities on initiatives such as budgeting, project and communication management, policy and procedure development, and strategic planning. Provides problem solving and/or troubleshooting on company systems or processes. Interacts with internal staff, Business Units, subcontractors, and applicable departments at SAS.
As a Renewals Operations Specialist, you will:
- Manages and/or supports the development and execution of renewals business strategies and/or programs; aligns scope with strategic business objectives and regularly report on renewals status to management.
- Provides leadership and direction to support development and execution of renewal business strategies and initiatives; coordinates activities with other business units within the company; establishes operating rhythm of the business to ensure the organization is running effectively and efficiently to meet goals and objectives.
- Identifies and analyzes the business needs of the department or business unit to develop plans for continuous improvement and to help determine solutions to business problems.
- Engages in the project life cycle implementation process to facilitate and support the successful delivery (i.e., resource requests, contracts reviews, service agreements/work orders, project plans, invoices, etc.); manages operational tasks associated with project delivery.
- Investigates options, recommends courses of action and drives implementation of initiatives related to continuous improvement, streamlining operations, and service delivery readiness and capabilities.
- Defines and implements standards and best practices to foster collaboration across all areas of the organization.
- Provides resources to facilitate and enhance the value and quality of project delivery (i.e., training/learning, knowledge sharing, etc.).
- Reviews, analyzes, and synthesizes policies, processes, and guidance documents to facilitate understanding and usage by the business.
- Leverages internal knowledge of corporate tools/systems, processes/procedures, methodologies, and best practices to support the business.
- Create and produce business reports and analysis on relevant areas of the organization and share them with appropriate stakeholders.
- Builds relationships with customers, internal clients, project dependencies, and stakeholder influences that characterize partnership, cooperation, and trust
Required Qualifications
- Strong knowledge of Microsoft Office Suite or related applications
- 5 years experience handling contract operations
- Ability to lead project teams and gain consensus
- Excellent organizational and problem-solving skills
- Ability to manage multiple initiatives simultaneously
- Excellent knowledge and competence in related business functional area
- Strong accounting, math and analytical skills
- Excellent negotiation, facilitation, and presentation skills
- Excellent interpersonal, oral, and written communication skills
- Ability to analyze solutions for business operations environment
- Ability to manage budgeting process and analyze budget performance
- Ability to design and support improvement processes
- Ability to perform well under pressure; ability to prioritize projects and adhere to deadlines
- Ability to give attention to detail and accuracy
- Ability to travel as, as needed
- You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.
Preferred Qualifications
- Knowledge of Customer Success processes and best practices
- Background in Change Management
- Management consulting experience
- Technical background with knowledge of SAS products and solution offerings.
- Experience with multimedia content creation (videos, infographics, etc.)
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are.
To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.
What you’ll do:
We’re looking for a Program Managerto help manage the development and implementation process of JMP DevOps R&D programs involving departmental or cross-functional teams from inception through delivery. The focus is on helping coordinate technical DevOps projects, programs and processes that are connected to internal tooling used in support of JMP software release processes. You will need to be familiar with all aspects of the software development and testing process, as well as the downstream activities involved in producing customer-ready software products – documentation, localization, and software deployment. You must have the ability to develop partnerships with people and teams involved in various aspects of delivering software to customers around the world.
You will:
- Develop and manage strategic plans for both JMP DevOps development projects and cross-functional initiatives within JMP Development that impact DevOps teams’ work. Communicate strategic intentions to all supporting project teams and ensure alignment of the project teams to the program-level goals.
- Organize stakeholder meetings to discuss new JMP development initiatives that impact DevOps groups and scope out details of impact prior to development work starting. Track progress and hold regular status meetings with DevOps managers and team members. Gather requirements and information, develop project plans and document status reports in Confluence, and enter new issues in Jira to capture required work.
- Assist in planning for major tooling transitions undertaken by DevOps development teams, including coordinating timing and implementation of software and hardware changes. E.g., an upcoming documentation authoring software transition and associated revision of the documentation production pipeline. Also, significant ongoing work to shift Windows DevOps infrastructure and tooling pipelines into AWS.
- Organize and document frequent team and small group meetings. Facilitate improvements in the use of agile practices within DevOps groups by coaching managers and other development staff. Facilitate group retrospectives.
- Assist in organizing aspects of the JMP release process that influence DevOps team workloads and make recommendations for improvements.
- Collaborate with DevOps team managers (documentation, localization, testing, tooling) to maintain and connect networks of Jira issues that support JMP feature release processes and plans.
- Communicate milestone date reminders to JMP development. Assist in adjusting release milestone dates as needed to accommodate changing demands.
- Review existing feature-related processes and early adopter program components with product management each cycle. Collaborate with development, DevOps and product management to implement improvements to the EA schedule and delivery process.
- Near the end of a release cycle, assist in reviewing the remaining Jira backlog and collaborate with developers and testers to triage items for future releases and resolve outstanding items no longer needed.
Additional Responsibilities
- Plan, prioritize, implement and adjust delivery schedule, scope, resourcing, and quality, based on individual program requirements and ongoing consultation with program stakeholders.
- Negotiate resource needs and coordinate resources across business and technical groups for DevOps program including both domestic and international resources.
- Coordinate, communicate, and facilitate activities between team members and stakeholders to keep program on schedule and manage conflict. Coordinate risk mitigation activity and escalate as appropriate. Manage program scope and expectations. Identify and constructively negotiate conflict or areas of high risk.
Other knowledge, skills, and abilities
- Experience leading large, complex projects in either a project or program management role.
- Extensive knowledge of agile methodology and experience leading scrums, team meetings and retrospectives.
- Extensive experience using Jira and Confluence to organize software release processes.
- Experience with Jenkins, AWS, Perforce and oXygen preferred.
- Experience leading teams, managing business relationships, and presenting to executives.
- Excellent organization, planning and communication skills.
- Ability to manage multiple projects at once.
- Ability to conceptualize stakeholder needs and translate them into implementation strategies.
- Resolves problems with minimal management assistance; escalates appropriately.
- Strong negotiation, facilitation, and presentation skills.
What we are looking for
- Bachelor’s degree in Business, Computer Science, Marketing, or related discipline.
- Requires a minimum of five years of related project/program/product management or consulting experience.
- Equivalent combination of education, training and relevant experience may be considered in place of the requirements above.
- Work location: Cary, NC preferred
Additional Information:
JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.
#JMP
Medical Technologist - Cary, Onsite
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job:
The SAS Health Care Center (HCC) is looking for a Medical Technologist to join our team! Since 1984, the HCC has proudly delivered the highest quality healthcare, whether managing complex chronic conditions, treating acute illnesses or injuries, or administering routine immunizations. And because we are a family practice, we care for all age groups, from newborns to geriatrics. The Medical Technologist conducts and researches a variety of medical laboratory tests, including on-site testing and collection of specimens for transfer to other laboratories.
As a Medical Technologist, you will:
- Performs on-site laboratory tests using established departmental procedures and following recognized healthcare protocols.
- Performs veni-puncture and collects other specimens.
- Maintains laboratory information on all medical records, to include reconciling all reference reports in EHR, manual entry of laboratory data in EHR, and faxing lab reports.
- Performs chart audits as part of regular laboratory quality control program.
- Oversees laboratory tests and documentation, as needed.
- Keeps careful records of laboratory activities and quality control for monthly reports.
- Performs or assists in performing health screening tests.
- Assists the nursing staff in providing primary care to patients, as needed.
- Orders supplies and keeps records of all purchases for the laboratory.
- Maintains quality control and calibration of laboratory instruments.
- Assists with the planning and implementation of campus blood drives.
- Performs other duties, as assigned.
Required Qualifications
- Bachelor’s degree in Medical Technology or equivalent. American Society of Clinical Pathologist (ASCP) certification required.
- Typically requires four years of experience in a primary and/or secondary health care setting performing a variety of lab tests. Medical office experience preferred.
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
Preferred Qualifications
- Excellent knowledge of all laboratory tests, such as phlebotomy, urinalysis, wet prep mounts and basic hematology
- Must have basic computer skills.
- Must have good communication skills
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
#LI-MC1
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
The Go Libraries Team will be dedicated to managing, optimizing, and expanding the use of shared and third-party Go libraries within our platform. Our mission is to ensure that our Go libraries are a strong, secure, and evolving foundation for our platform's development, empowering our teams to create exceptional solutions. This role will oversee and lead all development efforts related to the Go based libraries supported by Platform services.
As a Senior Manager, Platform Services Go Libraries, you will:
- Organizes, develops, prioritizes and assigns resources to deliver high quality, testable and scalable software solutions within established timelines, while adhering to R&D best practices and processes.
- Leads development project designs and enforces technical standards to ensure solutions execute correctly across various supported environments (i.e. browsers, devices, operating systems).
- Proactively leads and solicits the involvement of other project stakeholders (e.g. managers, developers, user interface and visual designers, product managers) to ensure implementation satisfies functional requirements and is consistent with established R&D standards.
- Manages and leads project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules, while following established R&D standards.
- Manages product quality standards by ensuring functional, unit and performance testing is comprehensive and thorough; works closely with development and testing teams to verify test plans. Organizes, prioritizes and assigns resources to implement and resolve code changes related to enhancements, redesigns and/or bug fixes.
- Maintains accountability for the entire life cycle of the code including support for both internal and external consumers.
- Ensures the veracity of design and technical documentation to satisfy both internal and external consumers.
- Contributes to product or project direction through collaboration with Product Management, Marketing, Sales, Customers, and others within SAS.
- Provides technical leadership as appropriate for projects and to the team through mentoring, training and managing the activities of the team.
- Manages all aspects of the department including teamwork, performance management, feedback, professional growth through collaboration with SAS human resources, SAS education and executive leadership.
Required qualifications
- Bachelor's degree in quantitative field, preferably computer science, math, or statistics.
- Requires a minimum of twelve years of related programming or testing experience, including three years of project lead, supervisory or management experience. Twelve years of professional programming or testing experience may be considered in lieu of previous management experience.
- Strong people leadership skills with a demonstrated record of building high trust, high performing teams
- Deep understanding of Agile practices and continuous improvement mindset
- Strong knowledge in related programming languages, operating systems, development tools, procedures and methodologies applicable to current projects
- Ability to lead, manage and communicate goals to employees
- Ability to develop creative solutions to complex problems
- Ability to lead multiple high-priority projects concurrently and adapt to changing priorities, projects, and deadlines
- An equivalent combination of related education, training and experience may be considered in place of the above qualifications.
Preferred qualifications
- Knowledge of Viya 4 Architecture.
- Experience in mentoring and coaching team members.
- Experience in client or stakeholder interaction, understanding their needs, and incorporating feedback into the development process.
- Experience in collaborating with cross-functional teams, including developers, QA engineers, designers, and product managers.
- Background in software development with a solid understanding of programming languages, development frameworks, and architecture.
- Experience in the adoption and implementation of agile best practices within a team or organization.
- Familiarity with key agile metrics and the ability to use them for team improvement.
Benefits highlights
- Our Recreation and Fitness center offers recorded fitness classes to help you fit movement into your day.
- Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.
- Fantastic medical benefit offerings and 401k options
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
The Stateful Services Team will be focused on the management, optimization, and reliability of the stateful services (pets) in Viya. They will ensure the secure, performant, and resilient operation of these critical services, providing a solid foundation for our platform's stateful requirements. This role will oversee and lead all development efforts related to the stateful services supported by Platform services, including maintaining our current containerized 'pets' in Kubernetes and transitioning towards cloud-native alternatives for future deployments.
As a Platform Stateful Services Senior Manager, you will:
- Organize, develop, prioritize, and assign resources to deliver high quality, testable and scalable software solutions within established timelines, while adhering to R&D best practices and processes.
- Lead development project designs and enforce technical standards to ensure solutions execute correctly across various supported environments (i.e. browsers, devices, operating systems).
- Proactively lead and solicit the involvement of other project stakeholders (e.g. managers, developers, user interface and visual designers, product managers) to ensure implementation satisfies functional requirements and is consistent with established R&D standards.
- Manage and lead project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules, while following established R&D standards.
- Manage product quality standards by ensuring functional, unit and performance testing is comprehensive and thorough; works closely with development and testing teams to verify test plans.
- Organize, prioritize, and assign resources to implement and resolve code changes related to enhancements, redesigns and/or bug fixes.
- Maintain accountability for the entire life cycle of the code including support for both internal and external consumers.
- Ensure the veracity of design and technical documentation to satisfy both internal and external consumers.
- Contribute to product or project direction through collaboration with Product Management, Marketing, Sales, Customers, and others within SAS.
- Provide technical leadership as appropriate for projects and to the team through mentoring, training and managing the activities of the team.
- Manage all aspects of the department including teamwork, performance management, feedback, professional growth through collaboration with SAS human resources, SAS education and executive leadership.
Required Qualifications
- Bachelor's degree in quantitative field, preferably computer science, math, or statistics.
- Requires a minimum of twelve years of related programming or testing experience, including three years of project lead, supervisory or management experience. Twelve years of professional programming or testing experience may be considered in lieu of previous management experience.
- Strong people leadership skills with a demonstrated record of building high trust, high performing teams
- Deep understanding of Agile practices and continuous improvement mindset
- Demonstrated expertise in identifying and implementing cloud-native stateful services"
Benefits highlights
- Our Recreation and Fitness center offers recorded fitness classes to help you fit movement into your day.
- Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.
- Fantastic medical benefit offerings and 401k options
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process
Summary of Duties:
Provide technical assistance for software pre-sale and post-sale activities, utilizing knowledge of the U.S. and LATAM region Justice and Public Safety industry or industry segment processes and challenges. Collaborate with account team to identify opportunities and articulate business and technical values. Deliver standard, customized and strategic presentations outlining the proposed software functional capabilities, competitive advantages and business benefits. Oversee technical discovery sessions, responding to architecture and infrastructure questions. Develop required client relationships in order to develop client trust and gain deeper insight to client situation, needs, and internal situations, with the intent of developing mutually beneficial long-term SAS/client relationships. Conduct discovery meetings to collect, clarify and document technical and business requirements during the sales cycle. Plan and implement requirements in alignment with account executives as well as customer retention and post-sale strategies to ensure account satisfaction. Provide demonstrations and business development support at vendor-sponsored events, trade shows, and user group meetings. Develop familiarity with company sales initiatives, product positioning, pricing, proposals, and models. Strategize with sales team on objectives of customer meetings in order to understand how this activity relates to overall sales plan. Provide functional leadership for sales opportunities. Participate in product, solution or technical training to acquire and maintain detailed level of product knowledge of core components of SAS offerings. Work with the extended account team of Industry Consultants, Solution Architects and Technical Architects to strategize on opportunities, cross-training and knowledge transfer. Assume lead technical and consultative role in issues involving complex customer systems and applications, utilizing a comprehensive knowledge of industry processes and pains. Apply extensive knowledge of SAS products and solutions in sales opportunities. Serves as high-level strategist to staff and management in the development of sales opportunities. Serves as account/team lead technical resource, counseling staff on technical issues and technical prototype development. Utilize appropriate applications, tools, and solutions to develop and present advanced customized prototype solutions and presentations to customers at highest levels of corporate visibility. Make recommendations to management regarding process guidelines and the effectiveness of existing sales tools, including customized applications, seminars, and user group meetings. May work remotely pursuant to SAS Flexible Work Policy.
Qualifications:
Position requires a Bachelor’s Degree in Computer Science, Business, Information Systems, Telecommunications or a related field of study plus eight (8) years of experience in the job offered or eight (8) years of experience as a Senior System Engineer, PreSales Consultant, Technical Leader, IT Manager or related occupation.
Position requires experience with SAS Visual Investigator Platform, including experience with User Experience and installing and modifying the product as needed. Requires experience with SAS Data Management Platform, including experience with User Experience and installing and modifying the product as needed. Requires experience with SAS Data Text Analytics Modeling Platform, including experience with User Experience and capable of installing and modifying the product as needed. Requires experience with SAS Visual Analytics Platform, including experience with regarding User Experience as well as installing and modifying the product as needed. Requires experience with SAS Code, Python. Requires experience with Cloud deployments in a secure environment. Requires experience with both the US and the Latin American public safety solution markets including the cultural nuances of interacting with Federal and local police entities from the various countries and regions. Requires experience with direct customer engagement and demonstration of software thru in person and remote contacts. Requires both communications and technical fluency in English and Spanish.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
#LC
Summary of Duties: Create and maintain high quality of test automation using modern development techniques and provide key data points to support metric-based decision making. Apply automated tests at every layer of the application stack, both inside and outside of the continuous delivery pipeline. Produce and analyze metrics that illustrate the quality of applications and develop insight that drives the direction of quality engineering. Work with the team to promptly triage test failures with precision and accuracy, maintaining the health of the build pipeline. Work collaboratively with development, product, operations, and support peers to encourage quality as a key design element in all work efforts. Engage in code reviews for product, test, and infrastructure code. Protect users from escaped defects, participate in support escalations, and value Customer Experience above all. Understand the role of deployment, migration, security, and performance in the continuous delivery lifecycle. Understand applications at the architectural level, and identify key areas of risk and weakness. Utilize observability and monitoring tools to proactively detect and remediate failures. Deploy and support high value test environments where needed. Partner with Development to design and execute effective testing strategies.May work remotely pursuant to SAS' Flexible Work Program.
Qualifications: Position requires a Bachelor’s degree in Computer Science, Engineering (any field), or related quantitative field plus three (3) years of experience in the job offered or three (3) years of experience as a Test Engineer, QA Engineer, or related occupation.
Requires advanced proficiency in one programming language and familiarity with multiple programming languages. Requires fluency with REST Interfaces and Open API specs. Requires fluency with state-of-the-art techniques, standards, and procedures for software test development. Requires demonstrated ability to distinguish between testing layers, match the correct approach to each situation, and design effective quality gates based on these layers. Requires expertise in one test automation framework demonstrating the ability to create shareable code. Requires proficiency with source control management techniques including branching, code review, and merging. Requires proficiency authoring and maintaining Dockerfiles. Requires understanding of Kubernetes components and cloud provider offerings. Requires familiarity managing container image versions within container registries. Requires proficiency building and maintaining CI/CD solutions. Requires familiarity with CI/CD infrastructure, platform configuration, integration, and secret management. Requires fluency in at least one public cloud interface. Requires working knowledge of stream and event processing. May work remotely pursuant to SAS’ Flexible Work Program.
#LC
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
*Candidates for this role must be local to the Cary, NC JMP Headquarters*
JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.
What you’ll do:
JMP’s Web Testing Team, is looking for an experienced test automation engineer to work on JMP HTML5 and JMP Live. In this role, you will have the opportunity to expand an existing automation framework which uses Selenium and Mocha. The ideal candidate should have in-depth knowledge of software development processes and tools with hands-on experience in automation frameworks. The person in this role will work closely with development, should expect to fully understand the architecture that JMP HTML5 and JMP Live are built upon, and will be a significant contributor to identification and resolution of bugs in the software.
You will have the opportunity to:
- Identify test scenarios and implement automation around all scenarios.
- Analyze test results to ensure regression tests are successful, identify defects in the software, report issues, and verify defects have been fixed.
- Interact directly with developers, work effectively in a fast-paced Agile environment.
- Create reporting mechanisms to effectively communicate status and risks.
- Affect the quality of software products by influencing the design and testability during development.
- Keep current of the state-of-the-art technology, via on-the-job learning.
Essential Qualifications
- Bachelor’s degree in computer science or related quantitative field.
- 2+ years of experience writing software applications, testing software, and general programming.
- Experience in programming in JavaScript, debugging code, and identifying issues with code.
- Experience in using Selenium with JavaScript for test automation across multiple browsers and involving various types of applications – Web Applications, Web Services, APIs.
- Hands-on experience working with automation infrastructure and tools.
Knowledge, skills, and abilities
- Experience with Node.js, npm scripts, and Webpack.
- Experience with Mocha, Jasmine, Jest, Cucumber, Gherkin or similar testing frameworks.
- Experience with using REST APIs.
- Working knowledge of both Windows and Unix operating systems, platforms, technologies.
- Strong teamwork skills, ability to learn quickly, excellent written and verbal communication.
- Ability to work independently and own projects from conception to release.
- Perform complex tasks executing and modifying processes, plans and design when needed.
- Solid understanding of software testing tools, methodologies, and principles.
- Strong passion towards building efficient processes to increase software development productivity.
Additional Preferences
- Experience using Jenkins and Docker.
- Experience with Load Runner and JMeter.
- Experience in using Sauce Labs to scale up test execution.
- Experience with testing and performance testing for cloud-based applications.
Additional Information:
JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.
#JMP
*This position is onsite at our Cary, NC office location.*
JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.
What you’ll do
Are you a go-getter and detailed-oriented candidate? Willing to dig in and work on whatever needs to be handled within the scope of this position? We’re looking for an Associate Business Operations (Contract Position) to engage in a role that directly supports JMP Global business and sales operations to achieve the strategic goals of the organization. You will research and maintain standard and non-standard global data with a business acumen mindset in support of sales activities.
What you’ll be doing...
- Maintain thorough working knowledge of all applications, computerized systems and internal processes related to the data transition of legacy accounts into the new JMP 1st systems.
- Support the data transition project that may include the following:
- Validate the accuracy of the legal entity at a specific location and modify salesforce.com (SFDC) records as needed
- Develop an understanding of company pricing and licensing policies in order to create opportunities in salesforce.com(SFDC) to create new licenses for existing customer
- Review contract terms and conditions
- Ensure accuracy in customer information and contracts; undertakes the management and input of information in salesforce.com (SFDC) and related systems.
- Performs other duties, as assigned.
What we are looking for…
- Bachelor's degree, preferably in Business, Business Administration, or related field.
- Prior experience supporting a Sales Environment
- Results-oriented, self-starter with the ability to manage a heavy workload in a task-driven environment.
- Tenacious and willing to independently carry out responsibilities associated with assigned tasks.
- Ability to quickly learn and implement changes in new processes and technology.
- Ability to multitask without sacrificing quality and accuracy in a fast-paced sales environment
- Excellent organizational and problem-solving skills
- Excellent interpersonal, oral, and written communication skills.
- Proficient in creating, maintaining, and manipulating Excel spreadsheets
- Proficient in Microsoft Word, Outlook, and PowerPoint
- A natural curiosity and willingness to learn.
The nice to haves:
- Experience with salesforce.com (SFDC)
- Experience with Docusign
- Experience identifying the legal entity and related corporate family through research tools such as Dun & Bradstreet
Additional Information:
JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.
Medical Office Administrator – Cary, NC
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
The SAS Health Care Center (HCC) is looking for a Medical Office Administrator to join our team! Since 1984, the HCC has proudly delivered the highest quality healthcare, whether managing complex chronic conditions, treating acute illnesses or injuries, or administering routine immunizations. And because we are a family practice, we care for all age groups, from newborns to geriatrics. The Medical Office Administrator provides administrative support to the HCC by utilizing a working knowledge of medical terminology, phone triage, emergency response and medical office procedures.
You will:
- Greet and direct patients, inform nursing staff of patient arrivals, update patient demographic information, answers or routes questions about HCC policies and procedures, and accepts and routes literature/packages intended for HCC staff.
- Verifies SAS health plan coverage/insurance code for all individuals requesting HCC appointments.
- Schedules patient appointments, including specialty and follow-up visits, for a group of multidisciplinary providers. Manages incoming calls with an understanding of basic triage and use of sound judgment, recognizing when a situation is an emergency and/or that a call needs to be handled by a clinical staff member. Must be able to handle multiple lines and issues concurrently.
- Accurately and completely records and routes messages to the correct staff using an electronic health record; answers questions based on a thorough understanding of HCC policies, procedures and operations. Understands when a situation is beyond their knowledge or expertise and refers accordingly. Performs other duties, as assigned.
Required Qualifications:
- High school diploma or equivalent. Coursework related to medical office administration is preferred.
- Typically requires four years of recent medical office experience in a primary care office setting, to include handling a large quantity of patient phone calls and determining their priority.
- Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
- You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.
Preferred Qualifications:
- Knowledge of medical office procedures
- Good communication skills with excellent telephone manner
- Good administrative skills
- Ability to read and write with correct grammar and spelling
- Ability to handle multiple telephone calls which may include emergency situations with the ability to determine priority when scheduling patient appointments
- Ability to operate basic office equipment
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Customer Success Renewal Specialist, US Remote
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
The Customer Success Renewal Specialist is responsible for the on-time renegotiation and execution of renewals processes and contracts and for supporting SAS’s customer retention and renewal strategies.
CS Renewal Specialist will be owning and executing a portfolio of renewal contracts in an assigned territory. They are responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers (CSMs) to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.
As a Customer Success Renewal Specialist, you will:
- Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team.
- Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base.
- Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration.
- Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions.
- Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT).
- Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure.
- Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders.
- Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds.
- Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required.
- Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies.
- Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting.
- Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams. Act as a Renewals brand ambassador.
- Collaborate with internal resources such as Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, Legal, and Sales and Revenue Operations to develop comprehensive 'win' strategies for a seamless customer experience & to resolve complex issues.
- Adopt new initiatives and programs pro-actively and act as a subject matter expert and mentor to other members of the extended team.
- Identify customer needs and demonstrate account management capabilities to guide renewal closure.
- Connect with customers on multi-year contracts to ensure continued engagement and customer value realization.
- Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use.
- May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team.
- Promotes value proposition of upgrades (up-sell/cross-sell opportunities) and renewals to maximize return on SAS’s products and solutions.
- Pro-actively identify customer needs and refer to CS Manager/Sales Manager /Account Manager for follow-up.
Required Qualifications
- Good understanding of SaaS/subscription-based renewals models, application, and sales techniques.
- Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise
- An experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Strong customer communication skills for renewal conflict resolution
- Bachelor's degree in any discipline, preferably in Business, Marketing, MIS (Computer Sciences) or related field.
- Requires a minimum of 5 years of demonstrated success in a Sales Management, Renewal Account Management or Licensing Operations, or Customer Success capacity. Strong focus on negotiating contracts.
Preferred Qualifications
- Knowledge of SAS products, solutions and services, cloud technologies preferred.
- Strong process management, financial acumen, and adherence to policy
- Experience with enterprise CRM applications.
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories.
- Stays abreast of related industry trends and technologies.
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Sr. Customer Success Renewal Specialist, US Remote
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
The Sr. Customer Success Renewal Specialist is responsible for the on-time renegotiation and execution of renewals processes and contracts and for supporting SAS’s customer retention and renewal strategies.
CS Sr. Renewal Specialist will be owning and executing a portfolio of renewal contracts in an assigned territory. They are responsible for creating strategic partnerships with internal stakeholders such as Sales and Customer Success Managers (CSMs) to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business.
As a Sr. Customer Success Renewal Specialist, you will:
- Serve as primary contact to develop and execute win/win negotiation strategies for medium to large account contract renewals that optimize contract terms while protecting and enhancing customer trust. Own, drive and manage the renewals process in collaboration with the account team.
- Ensure successful and on-time renewals for the account prior to the contract end date and executing all renewal back-end work in a timely manner for the assigned customer base.
- Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration.
- Partner with Account Executives/CSMs/ Enterprise Negotiations, Licensing Operations and Sales Operations to fully understand and develop a clear renewal strategy for each customer based on data driven decisions.
- Provide rapid, focused response to customer and CSM requests including via sales processing procedures (COMMIT).
- Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure.
- Secure and validate renewal orders, driving maximum renewal and up-selling from the install base which includes confirming the delivery of quote to partners/end customer and facilitate the order Processing and approval of Purchase orders.
- Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their sales deeds.
- Provide executive management with complete visibility to renewals and solicit executive involvement and escalate as required.
- Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated to develop resolution strategies.
- Follow and adhere to best practices for all internal processes including Opportunity Management, Data Quality, Quoting and Forecasting.
- Engage in strategic account planning with key stakeholders across the business to ensure accountability across teams. Act as a Renewals brand ambassador.
- Collaborate with internal resources such as Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, Legal, and Sales and Revenue Operations to develop comprehensive 'win' strategies for a seamless customer experience & to resolve complex issues.
- Adopt new initiatives and programs pro-actively and act as a subject matter expert and mentor to other members of the extended team.
- Identify customer needs and demonstrate account management capabilities to guide renewal closure.
- Connect with customers on multi-year contracts to ensure continued engagement and customer value realization.
- Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use.
- May be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team.
- Promotes value proposition of upgrades (up-sell/cross-sell opportunities) and renewals to maximize return on SAS’s products and solutions.
- Pro-actively identify customer needs and refer to CS Manager/Sales Manager /Account Manager for follow-up.
Required Qualifications
- Good understanding of SaaS/subscription-based renewals models, application, and sales techniques.
- Strong negotiation and objection handling skills that allow for value-based contract negotiations at the CXO level, involving multi-year contract as well.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise
- An experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Strong customer communication skills for renewal conflict resolution
- Bachelor's degree in any discipline, preferably in Business, Marketing, MIS (Computer Sciences) or related field.
- Requires a minimum of 8 years of demonstrated success in a Sales Management, Renewal Account Management or Licensing Operations, or Customer Success capacity. Strong focus on negotiating contracts.
Preferred Qualifications
- Knowledge of SAS products, solutions and services, cloud technologies preferred.
- Strong process management, financial acumen, and adherence to policy
- Experience with enterprise CRM applications.
- Experience leading customer retention and adoption of a SaaS product for complex accounts/territories.
- Stays abreast of related industry trends and technologies.
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
#SAS
Senior, Software Development Engineer in Test (SDET)- Remote or Hybrid
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
The Health and Life Sciences R&D leadership team is looking for a Senior, Software Development Engineer in Test (SDET) to join a team expanding test automation to increase quality while reducing time to market as we continue to release cloud-first, cloud-native, as-a-service offerings.
As a Senior SDET, you will:
- Create and maintain high quality of test automation using modern development techniques and provides key data points to support metrics-based decision making.
- Apply automated tests at every layer of the application stack, both inside and outside of the continuous delivery pipeline.
- Produce and analyze metrics that illustrate the quality of applications and develop insight that drives the direction of quality engineering.
- Work with team to promptly triage test failures with precision and accuracy, maintaining the health of the build pipeline.
- Work collaboratively with development, product, operations, and support peers to encourage quality, as a key design element in all work efforts.
- Engage in code reviews for product, test, and infrastructure code.
- Drive enhancements to observability that elevates the resiliency and robustness of your applications under test.
- Customize deployment, migration, security, and performance in the continuous delivery lifecycle.
- Improve mean time to resolution by leading triage with precision and accuracy, maintaining the health of the build pipeline.
- Provide mentorship through code reviews for both product, test, and infrastructure code.
- Forge partnerships with Development to design and execute effective testing strategies.
Required Qualifications
- 8+ years of experience as a Software Development Engineer in Test
- Bachelor's degree in a quantitative field, preferably in Computer Science or related field
- Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
- Strong knowledge in related programming languages, operating systems, development tools, procedures, and methodologies applicable to test automation such as Python, Java, JUnit, Playwright, Typescript, Selenium, etc.
- Fluent with REST Interfaces, OpenAPI specs
- Proficiency authoring and maintaining Dockerfiles.
- Understanding of Kubernetes components and cloud provider offerings.
- Familiarity managing container image versions within container registries.
- Proficiency building and maintaining CI/CD solutions
- Familiarity with CI/CD infrastructure, platform configuration, integration, and secret management.
- Fluent in at least one public cloud interface.
- Ability to develop creative solutions to complex problems
- Ability to lead projects and adapt to changing priorities and deadlines
- You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling internship coupled with flexibility and world-class employee experience, you’ll find it here.
What you’ll do
Looking for *that* internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our award-winning internship program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the summer.
The IoT Division at SAS is a vertically integrated line of business charged with innovation: innovation in products and solutions and innovation around market engagement. We encompass R&D, Product Management, Industry Advisory and Product Marketing.
We are looking for a curious and innovative candidate who believes that AI can make a real difference for IoT applicants. Within the IoT Division, we are developing a brand new paradigm in delivering IoT applications.
As an intern, you might:
- Develop IoT application proof of concept using SAS Application framework and AI capabilities
- Investigate competing or comparable market technologies to understand our strengths and weaknesses
- Document best practices for fast prototyping of Machine learning based applications
- Develop packaging and operational capabilities for real-life implementations of IoT Applications
- Collaborate with R&D, Product Management, and Industry advisory teams
Required Qualifications
- Currently pursuing a Master's degree in Computer Science
- Experience with full stack development, Go language, JavaScript for UI development using React framework, PostgreSQL databases, or similar technologies
- Familiarity with containers and container orchestration technologies such as Docker and Kubernetes
- You’re a college student enrolled in an accredited program, not graduating prior to December 2024
- You’ve got practical experience inside or outside of school or work. Maybe you have worked on your school’s helpdesk and now want to take that learning further. We’d love to hear about it!
- You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
- Strong communication skills – both written and verbal.
- Leadership abilities. Your past experiences demonstrate you’ll take initiative and go above and beyond the call of duty.
- You’re interested in the future of Analytics and embrace technology.
Preferred Qualifications
- Familiarity with cloud Infrastructure (Azure, AWS, or GCP)
- Knowledge of App development frameworks for ML such as Streamlit, Shiny
- DevOps understanding
Internship dates: May 14, 2024 – August 2, 2024. We can be flexible on start date if your university is on a quarter system. Internships last 12 weeks in total length.
Perks of the job
- Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives!
- Free SAS programming training and certification.
- At SAS, the Future of Work is whatever you want it to be. Want to work remotely? That’s cool. Prefer a mix of sweatpants and in-person collaboration? That’s great, too.
- Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive. This includes an on-site and remote Work/Life Center staffed by master’s level Social Workers and an Employee Assistance Program.
- We work hard, but we like to play hard, too. Enjoy hackathons, social events and other opportunities to connect + engage.
Diverse and inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Pay Transparency: The hourly rate for SAS internships is determined by the applicant’s year in school and the position they are hired into. Hourly rates range from $15 – $31 for associate’s/bachelor’s level positions and $29 - $49/hour for master’s/Ph. D positions. Internship roles are not eligible for bonus.
nticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Sr Software Developer - Hybrid or Remote
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
The Security and Engineering team is looking for a Senior Software Developer. Are you a problem solver, explorer, and customer success advocate – always asking, “What if?” If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences, or answering critical questions. Passion is our code, and the opportunities here are endless. We are looking for a Senior Software Developer to join our team that supports and develops SAS languages and procedures that provide computational services as part of SAS on the z/OS operating system. You will be working on a core code base, primarily written in C, that enables customers to access, explore, prepare, analyze, and share data. With customers across the globe, you will have the opportunity to work alongside a diverse set of people (both SAS staff and customers) who share your passion for delivering and using enterprise-class software.
As a Senior Software Developer, you will:
- Participates in project scoping and scheduling; tracks progress of individual tasks and alerts stakeholders of issues blocking or preventing completion of task.
- Works with SAS Technical Support to troubleshoots customer's issues with SAS code. This may include reviewing/reading dumps sent in by the customer.
- Maintains accountability for the entire life cycle of the code including support for both internal and external consumers.
- Performs primary responsibilities on complex projects independently.
- Solves problems with little to no guidance.
Required Qualifications
- 8-12 years of development experience
- Proficiency in navigating a TSO/ISPF environment.
- Proficiency operating in a z/OS Unix System Services (USS) environment (shell, ssh)
- Familiarity with creating and reading z/OS system dumps (SVC, standalone, SYSMDUMP), both 31bit and 64bit.
- Proficiency in Job Control Language (JCL batch environment, stored procedures, started tasks)
- Ability to work in a multi-platform environment (UNIX, MVS, Windows) installing software and troubleshooting remote connectivity issues back to z/OS.
- Proficiency in C programming language.
- Excellent analytical skills with ability to solve complex problems.
- Good communication skills – ability to interact with customer contacts to troubleshoot and resolve issues.
- You’re curious, passionate, authentic and accountable. These are our valuesand influence everything we do.
Preferred Qualifications
- Proficiency in z/OS High Level Assember (HLASM)
- Ability to use AMBLISTs and object module dumps (OMDs) to diagnose compiler and performance problems.
- RACF administration
- Java on Z/OS
- z/OS DB2 administration
- z/OS System SSL (GSK) familiarity
- VSAM
- Familiarity with ICSF
World-Class Benefits
Highlights include...
- Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays.
- Onsite Health Care Center (HQ) that’s free to employees and covered family members.
- Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free.
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
**Note: for scenarios that are not covered by the verbiage below (for example, the role is US-based but may be open to other global offices), please see this document for additional compliance verbiage.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
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